Simone-Renee Figueira
Brampton,ON
Summary
A well-organized, diligent and responsible team player pursuing a position to demonstrate my strong dedication to customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
The Nooks
Bramalea City Centre, ON
11.2023 - 03.2024
- Processed transactions using POS system
- Maintained up-to-date knowledge of sales, promotions and product knowledge of ALL store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers at store entrance and responded to inquiries in a professional manner
Cashier
Marshalls
Woodbridge, ON
03.2023 - 07.2023
- Operated cash register or POS system to receive payment by cash, gift card and credit card, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
Cashier
Fortinos
Woodbridge, ON
10.2022 - 02.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
Service/Sports Sales Associate
Canadian Tire
Brampton, ON
08.2022 - 10.2022
- Learned roles of every departments to provide support to keep the store operational.
- Answered store and merchandise questions and guided customers to desired products
- Operated the skate sharpening machine, paint processing software/mixing machine.
- Informed customers about product features, certain types of equipment, appliances, and apparel.
- Organized the store by returning merchandise to proper departments.
Education
Advanced Diploma - Early Childhood Care And Education
Humber College
Toronto, ON04-2025
Skills
- Teamwork
- Time management
- Organization
- Attention to detail
- Adaptability
- Effective communicator
Availability
Tues: 3pm- Closing, Wed: All Day, Thurs: 3pm - Closing, Fri: All Day, Sat-Sun: All Day
Certification
- Smart Serve- [ 2023 - 2028]
Timeline
Customer Service Representative
The Nooks
11.2023 - 03.2024
Cashier
Marshalls
03.2023 - 07.2023
Cashier
Fortinos
10.2022 - 02.2023
Service/Sports Sales Associate
Canadian Tire
08.2022 - 10.2022
Advanced Diploma - Early Childhood Care And Education
Humber College
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