Simone-Renee Figueira
Brampton,ON
Summary
Monday - Sunday: 8:00 AM TO 12:00 AM
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
The Nooks
Bramalea City Centre, ON
11.2023 - 03.2024
- Operated stripe and POS system efficiently and accurately to process transactions.
- Maintained knowledge of ALL store sales, promotions, and store merchandise to provide customers with accurate information and assistance.
- Greeted customers at the store entrance and provided detailed information on sales, products, and services to enhance their shopping experience.
- Collaborated with team members to develop and implement sales strategies, improving customer service and increasing product awareness to drive store sales.
- Restocked and organized shelves, cleaned, and managed store appearance to ensure optimal inventory levels.
Cashier
Marshalls
Woodbridge, ON
03.2023 - 07.2023
- Operated cash register or POS system to receive payment by cash, gift card and credit card, issued receipts and provided change.
- Handled merchandise, processed returns and exchanges verifying eligibility of items by examining store items and receipts.
- Completed daily and closing recovery tasks to keep areas clean and neat for maximum team productivity.
Cashier
Fortinos
Woodbridge, ON
10.2022 - 02.2023
- Operated POS systems and cash registers with accuracy and efficiency, handling cash, credit, debit, and gift card transactions.
- Welcomed customers warmly, assisted with inquiries, and provided support with packing groceries to ensure a positive shopping experience.
- Conducted thorough end-of-shift cleaning, including sanitizing the register area and disposing of garbage.
Service/Sports Sales Associate
Canadian Tire
Brampton, ON
08.2022 - 10.2022
- Addressed customer inquiries with a thorough understanding of each department's functions, ensuring smooth store operations and team support.
- Assisted customers in finding items on the sales floor or in the warehouse by utilizing store scanners to accurately track and identify inventory.
- Managed the operation of the skate sharpening machine and paint processing/mixing software, ensuring quality and precision.
- Conducted regular store walkthroughs to reposition items, ensuring shelves were well-stocked, and aisles were clean and visually appealing. Returned merchandise to its proper department to sustain overall store order.
Education
Advanced Diploma - Early Childhood Education
Humber College
Toronto, ON06-2026
Skills
- Adaptability
- Communication
- Dedication
- Problem-solving
- Teamwork
- Time management
Certification
Smart Serve 2023 - 2028
Timeline
Customer Service Representative
The Nooks
11.2023 - 03.2024
Cashier
Marshalls
03.2023 - 07.2023
Cashier
Fortinos
10.2022 - 02.2023
Service/Sports Sales Associate
Canadian Tire
08.2022 - 10.2022
Advanced Diploma - Early Childhood Education
Humber College
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