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Nicki Karimi
BITNET Student At Carleton University And Algonquin College.
Ottawa,ON
Summary
Versatile and passionate Network Technology Student offering solid foundation in IT principles and readiness to learn and grow in dynamic environment. Bring understanding of computer systems and networking, as well as skills in troubleshooting and problem-solving. Ready to use and develop technical skills and problem-solving abilities in Networking roles.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
3
3
Languages
Work History
IT Technician - Student
Shared Services Canada
05.2023 - Current
- Assisted in the migration of core systems by configuring both the old and new core infrastructure, facilitating a seamless transfer of traffic between the two
- Supported cable management and connections from the old core to the new core to ensure efficient operation
- Backed up router configurations via jump servers, organizing them into departmental folders on GCDocs
- Modernized legacy configurations per team lead instructions, enhancing operational efficiency and compliance
- Completed client tickets utilizing the Onyx ticket console, ensuring timely resolution of issues
- Maintained clear communication with team leads to provide updates on task progress and project developments
- Assisted with the End of Life router replacement at a client site by retrieving existing configurations and adapting them for the new router
- Verified the new router's functionality and participated in the shipping process to ensure successful deployment
Student Co-ordinator
Shared Services Canada
05.2024 - 09.2024
- Provided technical support for hardware, software, network issues, and IT peripherals
- Guided students through form completion and digital processes, offering continuous support via email, chat, and Teams, improving their ability to manage documentation
- Investigated and resolved technical issues for students, providing interactive demonstrations
- Escalated significant concerns to superiors, ensuring efficient problem resolution
- Created and organized a shared OneNote for student coordinators, streamlining meeting notes and student information
- Updated the FSWEP student list on SharePoint and developed tutorials to assist with common tasks, improving overall efficiency
- Defined the student coordinator role by creating a job description and clarifying responsibilities
- Created a SharePoint page accessible to all students and coworkers, organized with tutorials and key information to assist incoming students with common questions
- Developed 'how-to' tutorials, enhancing self-reliance and reducing repetitive queries
- Actively contributed to the FSWEP program by addressing student concerns, refining roles, and improving the hiring and onboarding process
- Delivered presentations and tutorials to support program success
Education
Information Technology - Network Technology Specialization
Carleton University
Ottawa, ON 01.2022 - 12.2022
Skills
- Wireshark
- CPU Architecture
- ACLs
- Route Redistribution
- MikroTik CLI
- Juniper CLI
- Nokia 7755 SR CLI
- Cisco CLI
- IS-IS
- NAT
- Ansible
- HTML
- AVR Assembly
- Arduino
- CCNA Certified
- CPU Hardware
- Knowledge of TCP/IP and OSI
- Linux
- Virtual Machines
- OSPFv2 & OSPFv3
- Onyx Ticket System
- Troubleshooting
- EIGRPv4 & EIGRPv6
- Core Migration
- Jumpservers
- BGP, MP-BGP & IGP
Interests
Certification
CCNA: Enterprise Networking, Security, and Automation
Timeline
Student Co-ordinator
Shared Services Canada
05.2024 - 09.2024
CCNA: Enterprise Networking, Security, and Automation
03-2024
IT Technician - Student
Shared Services Canada
05.2023 - Current
Information Technology - Network Technology Specialization
Carleton University
01.2022 - 12.2022
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