Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Meloudee Boncales

Regina,SK

Summary

Driven and meticulous professional with experience at Tim Hortons, excelling in safe food handling and effective communication. Demonstrated ability to enhance customer satisfaction and loyalty through attentive service and a strong work ethic. Skilled in food safety, sanitation, and timely food delivery, contributing to a positive dining experience and operational efficiency.

Overview

10
10
years of professional experience

Work History

Food Counter Attendant

Tim Hortons
04.2017 - Current
  • Demonstrated knowledge and applied proper food handling standards.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Processed sales transactions using POS system.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Managed multiple tasks in high-volume environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Delivered items to guest tables and addressed and requests.
  • Processed customer orders and accurately entered into order system.
  • Completed sales transactions, including all accepted forms of payment.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Cleaned and maintained dining area and condiment stations.
  • Delivered food to guest tables with timeliness and efficiency.
  • Provided information regarding promotions and menu items.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Greeted customers and answered any questions.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Assisted customers with carry-out service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Assisted wait staff with timely food delivery and guest requests.

Retail Sales Associate

7-11 COMPANY
03.2015 - 04.2016
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Prioritized helping customers over completing other routine tasks in store.
  • Skilled using cash register, including processing sales discounts and refunds.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Education

Medical Office Assistant -

QCTCOLLEGE
Alberta Canada
05.2021

Skills

  • Effective communication
  • Safe food handling
  • Food safety and sanitation
  • Teamwork
  • Cleaning and organization
  • Team Player
  • Food service standards
  • Ordering procedures
  • Cash Handling
  • Excellent work ethic
  • Stocking and replenishing
  • Timely food delivery
  • Dining room cleanliness
  • Food preparation and safety

Languages

English
Native or Bilingual

Timeline

Food Counter Attendant

Tim Hortons
04.2017 - Current

Retail Sales Associate

7-11 COMPANY
03.2015 - 04.2016

Medical Office Assistant -

QCTCOLLEGE

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Meloudee Boncales