Ashley Noonan
Hamilton
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Counter Attendant
Kentucky Fried Chicken
09.2024 - 06.2025
- Greeted customers and provided assistance with menu selections.
- Maintained cleanliness of the restaurant by wiping tables, counters, and chairs.
- Operated cash register to process customer orders accurately and efficiently.
- Created food displays according to established standards and replaced dated products with fresh.
- Prepared food items such as sandwiches, salads, wraps according to recipes.
- Cleaned and sanitized kitchen equipment according to health regulations.
- Performed opening and closing duties such as cleaning work surfaces, restocking supplies.
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
Key Holder
Artisanville
Hamilton
12.2021 - 07.2024
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout
- Assisted customers with locating and securing desired products
Cashier/Customer Service
Sobeys
Hamilton
01.2019 - 10.2021
- Operated cash register, collected payments and provided accurate change
- Worked closely with front-end staff to assist customers
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Processed returns and exchanges of merchandise in accordance with store policies
- Assisted customers over the phone regarding store operations, product information and order placement
- Trained new team members in cash register operation, stock procedures and customer services
- Verified customer age requirement for alcohol or tobacco purchases
- Operated cash register or POS system to receive payment by cash, check and credit card
- Provided excellent customer service while promoting loyalty programs to increase sales potential
Sales Associate/Cashier
George's Big and Tall
05.2017 - 07.2019
- Helped customers find specific products, answered questions and offered product advice
- Answered incoming telephone calls to provide store, products and services information
- Built and maintained relationships with peers and upper management to drive team success
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Assisted customers with product selection, sizing and styling
- Organized stockroom shelves according to size, color or style
- Conducted inventories on a regular basis to track stock levels
- Maintained cleanliness of store environment including floors, windows, displays
Sales Assistant
Tootsies Shoe Market
Hamilton
04.2015 - 01.2017
- Greeted customers and provided assistance with product selection
- Assisted in creating displays to promote products
- Organized stockroom shelves, racks and bins according to store layout and product categories
- Informed customers about current promotions and discounts
- Assisted customers with returns, exchanges and refunds
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change
- Maintained cleanliness of the sales floor area at all times
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly
- Answered incoming telephone calls to provide store, products and services information
- Described merchandise and explained use, operation and care
Food Counter Attendant
Tim Hortons
Hamilton
05.2010 - 04.2015
- Processed order transactions and handled debit and cash operations
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment
- Pleasantly greeted and welcomed customers to establishment prior to taking food order
- Prepared food items such as sandwiches, salads, wraps according to recipes
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Recorded customer orders and communicated clearly to confirm each order
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards
- Restocked napkins, condiments and utensils at self-service areas during slow periods
- Maintained cleanliness of restaurant including tables, floors, counters and restrooms
- Prepared food items according to customer specifications
- Completed side tasks by restocking condiments and cleaning refrigerators
- Answered customer questions about food preparation, responding to ingredient and allergen concerns
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times
Education
Diploma - Creativity in Media And Business
Mohawk College of Applied Arts And Technology
Hamilton, ONCertificate - Makeup Artistry
QC Makeup Academy
Diploma - Health in Wellness And Fitness
Mohawk College of Applied Arts And Technology
Hamilton, ONHigh School Diploma -
St. Thomas More Catholic Secondary School
Hamilton, ONSkills
- Customer Service
- Team Player
- Cash Handling
- Sales
- Training and Mentoring
- Multi-Tasking Strength
- POS Systems
- Reliable and Punctual
- Effective Communication
- Excellent work ethic
- Cleanliness and sanitation
- Food safety knowledge
- Fast and efficient service worker
- Makeup Application
- Kitchen support
- Coffee preparation
- Time management
- Conflict mediation
- Verbal and written communication
- Friendly and outgoing
- Food preparation
Affiliations
- Exercising
- Healthy eating
- Swimming
- Hiking
- Cooking
- Makeup application
- Community involvement
- Painting
- Reading
Certification
- Food Handler Training
- Certified Makeup and Bridal Artist
- First Aid/CPR
- Smart Serve Certification
- Healthy Eating and Weight loss Certification
Timeline
Food Counter Attendant
Kentucky Fried Chicken
09.2024 - 06.2025
Key Holder
Artisanville
12.2021 - 07.2024
Cashier/Customer Service
Sobeys
01.2019 - 10.2021
Sales Associate/Cashier
George's Big and Tall
05.2017 - 07.2019
Sales Assistant
Tootsies Shoe Market
04.2015 - 01.2017
Food Counter Attendant
Tim Hortons
05.2010 - 04.2015
Diploma - Creativity in Media And Business
Mohawk College of Applied Arts And Technology
Certificate - Makeup Artistry
QC Makeup Academy
Diploma - Health in Wellness And Fitness
Mohawk College of Applied Arts And Technology
High School Diploma -
St. Thomas More Catholic Secondary School