Summary
Overview
Work History
Education
Skills
Languages
Computer skills
Timeline
Generic

Prabhdeep Kaur

Surrey,BC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Food Counter Attendant

Sophean Peter
08.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Maintained a clean and organized workspace, ensuring a positive experience for customers.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
  • Collaborated with fellow team members to provide seamless service during peak hours.
  • Handled cash transactions accurately, contributing to overall financial accountability.
  • Addressed customer inquiries and concerns promptly, demonstrating excellent problem-solving skills.

Customer Service Representative

John
01.2019 - 08.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Diploma In Business Management - Business Management

Cambrian College of Applied Arts And Technology
New Westminster, BC
05.2021

Skills

  • Customer Assistance
  • Customer Service
  • Efficient Multitasking
  • Accuracy and Efficiency
  • Effective Communication
  • Excellent Work Ethic
  • Customer-Focused
  • Cleaning and Sanitation
  • Customer service excellence

Languages

English
Professional Working

Computer skills

Ms excel , ms word , powerpoint

Timeline

Food Counter Attendant

Sophean Peter
08.2022 - Current

Customer Service Representative

John
01.2019 - 08.2022

Diploma In Business Management - Business Management

Cambrian College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Prabhdeep Kaur