Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krisha Kimberly Loyola

Drayton Valley,AB

Summary

Positive, Energetic, and customer-focused professional with 7 years of sales and food service experience. Skilled in modern point-of-sale systems and known for maintaining excellent customer satisfaction. Demonstration strong product knowledge, adoptability, and teamwork. Seeking a new opportunity to grow professionally and contribute to a dynamic team by delivering outstanding service and efficient operations.

Overview

7
7
years of professional experience

Work History

Food Counter Attendant

WL Restaurant Ventures Inc. O/A McDonald's Canada
07.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
  • Maintained a clean and organized workspace, ensuring a positive experience for customers.
  • Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Service Crew & Guess Experience Leader

McDonald's Capas Tarlac Philippines - FMEAL Corporation
07.2018 - 05.2023
  • Engage with the customers inquiring about the food and restaurant experience, ensuring that they have everything they need.
  • Expertly handle guest concerns and know when it is appropriate to bring an issue to management.
  • Assisting guests with the self-order kiosks and troubleshooting common issues.
  • Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times.
  • Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating).
  • Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app.
  • Identifying potential areas of improvement and sharing these opportunities with management.
  • Assisting and hosting Party Events inside and outside McDonald's.
  • Prepare Sales Report to be sent to the Managers.

Education

Bachelor of Elementary Education -

Dominican College of Tarlac
01.2023

Skills

  • Excellent Communication Skills
  • Self-Oriented Person
  • Multi-tasking Person
  • Quality Customer Service and Customer Relations
  • Quality Food Service and Food Preparation
  • Sales Goal
  • Leadership and People Skills
  • Ability to maintain composure during rush hours
  • Customer service
  • Problem resolution
  • Complaint handling

Languages

English

Timeline

Food Counter Attendant

WL Restaurant Ventures Inc. O/A McDonald's Canada
07.2023 - Current

Service Crew & Guess Experience Leader

McDonald's Capas Tarlac Philippines - FMEAL Corporation
07.2018 - 05.2023

Bachelor of Elementary Education -

Dominican College of Tarlac
Krisha Kimberly Loyola