Margerette Cruz
Summary
Experienced with customer service in food service environments, ensuring positive dining experience. Uses strong communication skills to interact effectively with customers and staff. Knowledge of food safety and hygiene practices, maintaining clean and efficient counter area.
Overview
4
4
years of professional experience
Work History
Food Counter Attendant
Tim Hortons
Edmonton, AB
01.2024 - Current
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Produced consistently high-quality baked goods for customers.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted in training new staff, ensuring they met service and quality standards.
Food Counter Attendant
Tim Hortons
Whitecourt, AB
01.2021 - 01.2024
- Processed sales transactions using POS system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Cleaned and maintained dining area, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage.
- Managed multiple tasks in high-volume environment.
- Monitored food supplies and notified management to restock limited inventories.
- Addressed guest complaints and resolved issues to promote satisfaction.
Education
High School Diploma -
École St. Joseph School
Whitecourt, AB06.2023
Skills
- Customer Service Expertise
- Point of Sale Management
- Organizational Skills
- Inventory Replenishment
- Food Safety Management
- Customer Complaint Resolution
- In-Depth Product Understanding
- Effective Team Contributor
- Effective Communication
- Inventory Management
- Adaptable Learning Ability
Timeline
Food Counter Attendant
Tim Hortons
01.2024 - Current
Food Counter Attendant
Tim Hortons
01.2021 - 01.2024
High School Diploma -
École St. Joseph School