APPLE HARITO
Kamloops,Canada
Summary
Results-driven Business graduate specializing in Operations Management, with extensive experience in managing food service operations to enhance customer satisfaction. Demonstrated expertise in training teams to meet customer needs while effectively juggling multiple responsibilities. Passionate about leveraging skills and sharing knowledge to drive organizational success and achieve strategic objectives. Recognized for cultivating a motivated and positive work environment that boosts team performance and overall productivity.
Overview
7
7
years of professional experience
Work History
Food Counter Attendant
Tims Kamloops Coffee Shop Inc. C/o Tim Hortons
05.2024 - Current
- Take customer's order
- Use grill, oven, dispensers and other equipment to prepare fast food items such as sandwiches, donuts, timbits, coffee, tea and other hot/cold beverages
- Portion, assemble and wrap food or place it directly on plates for service to patrons, and package take-out food
- Serve customers and counters or buffet tables
- Stock refrigerators and freezers and keep records of the quantities of food used
- Wash and peel vegetables and fruit
- Clean work tables, cupboards and appliances
- Remove trash and clean kitchen garbage containers
- Sweep and mop floors, and perform other duties to assist cook and kitchen staff
- Clear and clean tables and trays in eating establishments
- Replenish condiments and other supplied at tables and in serving areas
- Wash dishes, glassware, flatware, pots and pans using dishwasher or by hand
Team Supervisor
SUGOI RAMEN RESTAURANT
05.2023 - 03.2024
- Organize workflow and ensure that employees understand their duties
- Monitor employee productivity and provide constructive feedback and coaching
- Maintain time-keeping and personal records
- Evaluate performance and provide feedback
- Monitor inventories
- Report to Senior Management
Field Sales Executive
HINO LEYTE INC.
10.2021 - 03.2023
- Developed and maintained strong relationships with clients to enhance customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities and customer needs.
- Delivered product demonstrations and presentations to educate clients on features and benefits.
- Collaborated with cross-functional teams to align sales strategies with marketing initiatives.
Assistant Manager III
Jollibee by Potrero Verde Foods Corp.
06.2019 - 02.2020
- Manage the store operation
- Monitor inventories
- Managing people/staff
- Resolve customer complaints and create effective corrective action
- In-charge in Bulk Order booking and serving
- Ensure that the daily sales reports are being submitted at the end of the shift
Education
Bachelor of Science - Business Administration
St. Paul School of Professional Studies
Leyte, Philippines10-2018
Associate of Science - Computer Technology
JE Mondejar Computer College
Tacloban City, Philippines, Philippines04-2012
Skills
- Effective interpersonal skills
- Skilled in equipment operation
- Proficient in managing multiple tasks
- Operational efficiency management
- Team collaboration
- Effective communication
- Service excellence
- Quality service standards
- Sanitation practices
- Food preparation support
Languages
English
Tagalog
Waray
Timeline
Food Counter Attendant
Tims Kamloops Coffee Shop Inc. C/o Tim Hortons
05.2024 - Current
Team Supervisor
SUGOI RAMEN RESTAURANT
05.2023 - 03.2024
Field Sales Executive
HINO LEYTE INC.
10.2021 - 03.2023
Assistant Manager III
Jollibee by Potrero Verde Foods Corp.
06.2019 - 02.2020
Associate of Science - Computer Technology
JE Mondejar Computer College
Bachelor of Science - Business Administration
St. Paul School of Professional Studies
References
- Hazelyn Atanacio +1 778 930 0184/ hatanacio@timmy.ca, Restaurant Manager - Tim Horton
- Angelica Elloso +1 250 879 4219/ angelicaherbolario@gmail.com, Supervisor - Tim Horton
- Rubilyn Agader, +1 (250) 879 3512, HCA Gemstone Care Centre