Jessica Joaquin
Prince George,BC
Summary
Dedicated and eager to help young people reach full potential through positive, effective & trauma informed support. Compassionate and encouraging with 5+ years of experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Services Worker
Carrier Sekani Family Services
08.2022 - Current
- Collaborated with other community service providers to develop comprehensive support plans for at-risk youths, addressing multiple areas of need.
- Provided clients with basic needs.
- Developed Back to the Land Healing program.
- Facilitated Not Just Naloxone.
- Completed necessary reports and documentation to maintain thorough, accurate records of clients.
- Integration of cultural elements into daily interactions with clients.
Care Provider
Eagle Nest Community & Aboriginal Services
11.2020 - 03.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Administered medications ensuring accuracy, timeliness, and proper documentation.
- Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
- Scheduled & transported clients to and from health appointments, school & other errands with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Managed caseloads for up to five youth concurrently and prepared monthly summaries documenting their progress and interventions.
Community Support Worker
St. Patrick's House Society
09.2020 - 01.2021
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Assisted clients with obtaining housing, employment and support resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Kept case files updated, accurate and aligned with requirements.
Community Support Worker
John Howard Society
10.2019 - 09.2020
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and Parole Officers as needed.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Assisted clients with obtaining housing, employment and support resources.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Community Support Worker
Thompson Community Services
09.2018 - 02.2020
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Kept case files updated, accurate and aligned with requirements.
- Administered perineal care, grooming, and bathing assistance to clients.
- Administered medications ensuring accuracy, timeliness, and proper documentation.
- Coordinated with different service providers to meet clients' individual needs.
Education
Probation Officer CORR-1000 -
Justice Institute of BC
New Westminster, BC05.2020
Diploma: Police And Justice Studies -
Thompson Rivers University
Kamloops, BC06.2019
High School Diploma -
Correlieu Secondary School
Quesnel, BC06.2015
Skills
- Documentation
- Suicide Prevention
- Youth Mentoring
- Data Entry
- Suicide Intervention
- Developmental Disabilities
- Intervention Strategies
- Mental Illness Treatment
- Safety Protocols
- Emergency Situations
Certification
- Canadian Peer Recovery Specialist- Canadian Addiction Counsellors Certification Federation- Mar. 2024
- Critical Incident & Stress Management- Carrier Sekani Family Services- Feb. 2024
- Crisis & Trauma Intervention- Justice Institute of BC- Dec. 2023
- Not Just Naloxone Training- First Nation Health Authority- Nov. 2022
- CPI training- Sept. 2022
- Privacy & Information Sharing- Nov. 2021
- First Aid & CPR/AED Level C- Sept. 2021
- Living Works- Suicide Prevention- Jan. 2021
- Mental Health First Aid- Jan. 2020
- Offender Management System- John Howard Society- Oct. 2019
Relevant Volunteer Experience
Intensive Management Program Services- John Howard Society of the Thompson Region, Aug. 2019- Oct. 2019
- Provided assistance, support and outreach services to high-risk & complex clients with histories of violent criminal offenses.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked with 10+ clients daily to understand needs and provide trauma-informed services.
- Identified issues, analyzed information and provided solutions to problems.
References
- Kara Myers- Youth Services Supervisor- Carrier Sekani Family Services- 1-778-349-7389- kmyers@csfs.org
- Lillian Jones- Manager- St. Patrick's House Society- 250-617-3967- stpats_ed@telus.net
- Jennifer Chiappe- Human Resources- Eagle Nest Community And Aboriginal Services- 250-617-7562- hr@encaas.com
Timeline
Youth Services Worker
Carrier Sekani Family Services
08.2022 - Current
Care Provider
Eagle Nest Community & Aboriginal Services
11.2020 - 03.2023
Community Support Worker
St. Patrick's House Society
09.2020 - 01.2021
Community Support Worker
John Howard Society
10.2019 - 09.2020
Community Support Worker
Thompson Community Services
09.2018 - 02.2020
Probation Officer CORR-1000 -
Justice Institute of BC
Diploma: Police And Justice Studies -
Thompson Rivers University
High School Diploma -
Correlieu Secondary School
- Canadian Peer Recovery Specialist- Canadian Addiction Counsellors Certification Federation- Mar. 2024
- Critical Incident & Stress Management- Carrier Sekani Family Services- Feb. 2024
- Crisis & Trauma Intervention- Justice Institute of BC- Dec. 2023
- Not Just Naloxone Training- First Nation Health Authority- Nov. 2022
- CPI training- Sept. 2022
- Privacy & Information Sharing- Nov. 2021
- First Aid & CPR/AED Level C- Sept. 2021
- Living Works- Suicide Prevention- Jan. 2021
- Mental Health First Aid- Jan. 2020
- Offender Management System- John Howard Society- Oct. 2019
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