Summary
Overview
Work History
Education
Skills
Certification
Relevant Volunteer Experience
References
Timeline
Generic

Jessica Joaquin

Prince George,BC

Summary

Dedicated and eager to help young people reach full potential through positive, effective & trauma informed support. Compassionate and encouraging with 5+ years of experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Youth Services Worker

Carrier Sekani Family Services
08.2022 - Current
  • Collaborated with other community service providers to develop comprehensive support plans for at-risk youths, addressing multiple areas of need.
  • Provided clients with basic needs.
  • Developed Back to the Land Healing program.
  • Facilitated Not Just Naloxone.
  • Completed necessary reports and documentation to maintain thorough, accurate records of clients.
  • Integration of cultural elements into daily interactions with clients.

Care Provider

Eagle Nest Community & Aboriginal Services
11.2020 - 03.2023
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Administered medications ensuring accuracy, timeliness, and proper documentation.
  • Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
  • Scheduled & transported clients to and from health appointments, school & other errands with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Managed caseloads for up to five youth concurrently and prepared monthly summaries documenting their progress and interventions.

Community Support Worker

St. Patrick's House Society
09.2020 - 01.2021
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
  • Assisted clients with obtaining housing, employment and support resources.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Kept case files updated, accurate and aligned with requirements.

Community Support Worker

John Howard Society
10.2019 - 09.2020
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and Parole Officers as needed.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Helped clients navigate social services system and access needed resources.
  • Kept case files updated, accurate and aligned with requirements.
  • Assisted clients with obtaining housing, employment and support resources.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Community Support Worker

Thompson Community Services
09.2018 - 02.2020
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
  • Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
  • Kept case files updated, accurate and aligned with requirements.
  • Administered perineal care, grooming, and bathing assistance to clients.
  • Administered medications ensuring accuracy, timeliness, and proper documentation.
  • Coordinated with different service providers to meet clients' individual needs.

Education

Probation Officer CORR-1000 -

Justice Institute of BC
New Westminster, BC
05.2020

Diploma: Police And Justice Studies -

Thompson Rivers University
Kamloops, BC
06.2019

High School Diploma -

Correlieu Secondary School
Quesnel, BC
06.2015

Skills

  • Documentation
  • Suicide Prevention
  • Youth Mentoring
  • Data Entry
  • Suicide Intervention
  • Developmental Disabilities
  • Intervention Strategies
  • Mental Illness Treatment
  • Safety Protocols
  • Emergency Situations

Certification

  • Canadian Peer Recovery Specialist- Canadian Addiction Counsellors Certification Federation- Mar. 2024
  • Critical Incident & Stress Management- Carrier Sekani Family Services- Feb. 2024
  • Crisis & Trauma Intervention- Justice Institute of BC- Dec. 2023
  • Not Just Naloxone Training- First Nation Health Authority- Nov. 2022
  • CPI training- Sept. 2022
  • Privacy & Information Sharing- Nov. 2021
  • First Aid & CPR/AED Level C- Sept. 2021
  • Living Works- Suicide Prevention- Jan. 2021
  • Mental Health First Aid- Jan. 2020
  • Offender Management System- John Howard Society- Oct. 2019


Relevant Volunteer Experience

Intensive Management Program Services- John Howard Society of the Thompson Region, Aug. 2019- Oct. 2019

  • Provided assistance, support and outreach services to high-risk & complex clients with histories of violent criminal offenses.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked with 10+ clients daily to understand needs and provide trauma-informed services.
  • Identified issues, analyzed information and provided solutions to problems.


References

  • Kara Myers- Youth Services Supervisor- Carrier Sekani Family Services- 1-778-349-7389- kmyers@csfs.org
  • Lillian Jones- Manager- St. Patrick's House Society- 250-617-3967- stpats_ed@telus.net
  • Jennifer Chiappe- Human Resources- Eagle Nest Community And Aboriginal Services- 250-617-7562- hr@encaas.com

Timeline

Youth Services Worker

Carrier Sekani Family Services
08.2022 - Current

Care Provider

Eagle Nest Community & Aboriginal Services
11.2020 - 03.2023

Community Support Worker

St. Patrick's House Society
09.2020 - 01.2021

Community Support Worker

John Howard Society
10.2019 - 09.2020

Community Support Worker

Thompson Community Services
09.2018 - 02.2020

Probation Officer CORR-1000 -

Justice Institute of BC

Diploma: Police And Justice Studies -

Thompson Rivers University

High School Diploma -

Correlieu Secondary School
  • Canadian Peer Recovery Specialist- Canadian Addiction Counsellors Certification Federation- Mar. 2024
  • Critical Incident & Stress Management- Carrier Sekani Family Services- Feb. 2024
  • Crisis & Trauma Intervention- Justice Institute of BC- Dec. 2023
  • Not Just Naloxone Training- First Nation Health Authority- Nov. 2022
  • CPI training- Sept. 2022
  • Privacy & Information Sharing- Nov. 2021
  • First Aid & CPR/AED Level C- Sept. 2021
  • Living Works- Suicide Prevention- Jan. 2021
  • Mental Health First Aid- Jan. 2020
  • Offender Management System- John Howard Society- Oct. 2019


Jessica Joaquin