Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirsten Bigelow

Prince George,Canada

Summary

Compassionate and ambitious professional with extensive experience in family support, crisis intervention, and evidence-based care. Skilled in developing individualized care plans, facilitating parenting programs, and collaborating with multidisciplinary teams to promote child and family well-being.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Family Support & Outreach Worker

Carrier Sekani Family Services
06.2024 - Current
  • Collaborated with multidisciplinary teams to develop and modify family service plans, providing targeted support to parents and caregivers through case management and integrated case meetings.
  • Delivered one-on-one coaching and group sessions focused on parenting, communication, conflict management, and child development, fostering healthier family dynamics and effective problem-solving.
  • Assessed family needs and connected clients with relevant community resources, facilitating referrals to support systems and external services.
  • Supported families through crisis intervention and outreach, promoting the well-being of children and parents through individualized care plans and evidence-based parenting programs.

Speech & Language Facilitator

Soliloquy Solutions
01.2019 - Current
  • Collaborated with colleagues and therapy teams to address patients' needs holistically
  • Met treatment targets by regularly adjusting plans based on assessed progress
  • Documented patient information, including progress notes, assessments, and treatment plans
  • Provided education and support to families regarding communication strategies and techniques
  • Supported diverse populations, including children with autism spectrum disorders, Down syndrome, expressive language challenges, and phonological disorders.

Behaviour Therapist

Kismet Behaviour & Speech Support
01.2011 - Current
  • Acquired new clients and expanded base through successful promotional strategies and exceptional service and support
  • Built strong relationships with clients, colleagues, and other professionals to support business growth
  • Designed, implemented and modified individual behavioral plans to target client needs
  • Assessed clients' intellectual and adaptive functioning through functional behavioral assessment.

Human Resources Generalist

Spectrum Resource Group
01.2017 - 01.2020
  • Organized and conducted orientation sessions, job skills training, and other employee development initiatives
  • Interviewed applicants and administered pre-employment evaluations
  • Participated in workforce planning initiatives by identifying future talent needs based on business goals
  • Designed incentive programs aimed at boosting employee morale or improving productivity levels.

Department Manager

Atmosphere
01.2006 - 01.2016
  • Organized workflow, delegated tasks, and monitored performance to verify task completion
  • Enhanced team performance with hands-on leadership style, monitoring current work and motivating positive changes
  • Developed individual relationships with customers from greeting through post-sale contact
  • Used business and product knowledge to solve customer needs.

Education

Bachelor of Science (B.S.) (Honours) - Psychology

University of Northern British Columbia
05.2024

Diploma - Human Resources Management

Ashton College
Vancouver, BC
05.2017

Diploma - Applied Behavioural Analysis

Douglas College
Vancouver, BC
05.2014

Skills

  • Social Skills Training
  • Behavior Management
  • Interpersonal Skills
  • Decision-Making
  • Relationship Building
  • Training and Development
  • Parent Education
  • Community Health
  • Cultural Competency
  • Crisis Management

Certification

Circle of Security Parenting - Program Facilitator

Occupational First Aid - Level 1

Timeline

Family Support & Outreach Worker

Carrier Sekani Family Services
06.2024 - Current

Speech & Language Facilitator

Soliloquy Solutions
01.2019 - Current

Human Resources Generalist

Spectrum Resource Group
01.2017 - 01.2020

Behaviour Therapist

Kismet Behaviour & Speech Support
01.2011 - Current

Department Manager

Atmosphere
01.2006 - 01.2016

Bachelor of Science (B.S.) (Honours) - Psychology

University of Northern British Columbia

Diploma - Human Resources Management

Ashton College

Diploma - Applied Behavioural Analysis

Douglas College

Circle of Security Parenting - Program Facilitator

Occupational First Aid - Level 1

Kirsten Bigelow