Kirsten Bigelow
Prince George,Canada
Summary
Compassionate and ambitious professional with extensive experience in family support, crisis intervention, and evidence-based care. Skilled in developing individualized care plans, facilitating parenting programs, and collaborating with multidisciplinary teams to promote child and family well-being.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Family Support & Outreach Worker
Carrier Sekani Family Services
06.2024 - Current
- Collaborated with multidisciplinary teams to develop and modify family service plans, providing targeted support to parents and caregivers through case management and integrated case meetings.
- Delivered one-on-one coaching and group sessions focused on parenting, communication, conflict management, and child development, fostering healthier family dynamics and effective problem-solving.
- Assessed family needs and connected clients with relevant community resources, facilitating referrals to support systems and external services.
- Supported families through crisis intervention and outreach, promoting the well-being of children and parents through individualized care plans and evidence-based parenting programs.
Speech & Language Facilitator
Soliloquy Solutions
01.2019 - Current
- Collaborated with colleagues and therapy teams to address patients' needs holistically
- Met treatment targets by regularly adjusting plans based on assessed progress
- Documented patient information, including progress notes, assessments, and treatment plans
- Provided education and support to families regarding communication strategies and techniques
- Supported diverse populations, including children with autism spectrum disorders, Down syndrome, expressive language challenges, and phonological disorders.
Behaviour Therapist
Kismet Behaviour & Speech Support
01.2011 - Current
- Acquired new clients and expanded base through successful promotional strategies and exceptional service and support
- Built strong relationships with clients, colleagues, and other professionals to support business growth
- Designed, implemented and modified individual behavioral plans to target client needs
- Assessed clients' intellectual and adaptive functioning through functional behavioral assessment.
Human Resources Generalist
Spectrum Resource Group
01.2017 - 01.2020
- Organized and conducted orientation sessions, job skills training, and other employee development initiatives
- Interviewed applicants and administered pre-employment evaluations
- Participated in workforce planning initiatives by identifying future talent needs based on business goals
- Designed incentive programs aimed at boosting employee morale or improving productivity levels.
Department Manager
Atmosphere
01.2006 - 01.2016
- Organized workflow, delegated tasks, and monitored performance to verify task completion
- Enhanced team performance with hands-on leadership style, monitoring current work and motivating positive changes
- Developed individual relationships with customers from greeting through post-sale contact
- Used business and product knowledge to solve customer needs.
Education
Bachelor of Science (B.S.) (Honours) - Psychology
University of Northern British Columbia
05.2024
Diploma - Human Resources Management
Ashton College
Vancouver, BC05.2017
Diploma - Applied Behavioural Analysis
Douglas College
Vancouver, BC05.2014
Skills
- Social Skills Training
- Behavior Management
- Interpersonal Skills
- Decision-Making
- Relationship Building
- Training and Development
- Parent Education
- Community Health
- Cultural Competency
- Crisis Management
Certification
Circle of Security Parenting - Program Facilitator
Occupational First Aid - Level 1
Timeline
Family Support & Outreach Worker
Carrier Sekani Family Services
06.2024 - Current
Speech & Language Facilitator
Soliloquy Solutions
01.2019 - Current
Human Resources Generalist
Spectrum Resource Group
01.2017 - 01.2020
Behaviour Therapist
Kismet Behaviour & Speech Support
01.2011 - Current
Department Manager
Atmosphere
01.2006 - 01.2016
Bachelor of Science (B.S.) (Honours) - Psychology
University of Northern British Columbia
Diploma - Human Resources Management
Ashton College
Diploma - Applied Behavioural Analysis
Douglas College
Circle of Security Parenting - Program Facilitator
Occupational First Aid - Level 1
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