Vishu Sharma
Prince George,BC
Summary
Efficient Payroll Administrator knowledgeable about managing payroll for up to 75 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts.
Accomplished Sales Coordinator with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Payroll Administrator
KODE CONTRACTING LTD.
Prince George, BC
03.2022 - Current
- Managed payroll data entry and processing for 60-75 employees to comply with predetermined company guidelines.
- Calculated payroll deductions by accurately using Eclip and processed payroll to meet preset requirements.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Managed conversion from Eclipse and implementation of Rise People.
- Uploaded time records into Accounting Software-Explorer and made adjustments to create accurate database for payroll processing functions.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Processed payroll garnishments such as tax liens and child support.
- Submitted weekly reports on payroll activities.
- Created and managed spreadsheets for leave calculations.
Front Office Associate
Courtyard by Marriott
Prince George, BC
03.2018 - Current
- Updated customer accounts with add-on room charges, including market and restaurant charges
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency
- Collaborated with Sales, Finance and Housekeeping team members to handle guest requirements from check-in through check-out
- Kept accounts in balance and ran daily reports to verify totals
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue
- Assisted day staff by completing daily computer backups, virus checks and program updates
- Documented accounts and logs throughout shift to keep up with all requirements
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Completed late check-ins and directed guests to rooms and facilities
- Efficiently resolved guest complaints and ensured that issues were addressed promptly
- Cleaned front office area to prepare for morning and day shifts and uphold high standards of customer service
- Trained and mentored staff on procedures, service standards and productivity strategies
- Logged wake-up call requests and set up automatic rings in system
- Ran daily, weekly and monthly reports to close day and meet objectives.
Security Officer
Paladin Security
Prince George, BC
11.2017 - Current
- Reported suspicious activities and persons to law enforcement
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Provided top-notch protection for traveling public by conducting tests for explosives residue
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Sales Coordinator
Courtyard by Marriott
Prince George, BC
07.2021 - 04.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed on-site evaluations, internal audits and customer surveys.
- Developed team communications and information for meetings.
- Carried out day-day-day duties accurately and efficiently.
- Oversaw daily operations to ensure high levels of productivity.
- Arranged and coordinated sales calls with prospective clients to generate average of $80,000/monthly in business for hotel.
- Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Created plans and communicated deadlines to ensure projects were completed on time.
Sales Manager
7-eleven
Prince George, BC
10.2017 - 03.2018
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Improved sales processes to streamline customer acquisition and onboarding strategies
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Sales Representative
7-Eleven
Prince George, BC
05.2016 - 10.2017
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked prices for customers and processed items sold by scanning barcodes
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Reviewed and resolved differences between accounting information and cash drawer
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Educated customers on promotions to enhance sales
- Reviewed weekly sales circulars and monitored price changes.
Education
Diploma - Business Management | Business Administration and Management
College of New Caledonia, Prince George
Prince George, BC05.2018
Skills
- Implementing Pricing Strategies
- Financial Recordkeeping
- Reporting and Performance Analysis
- Merchandise Quality Assurance
- Decision Making
- Staff Coaching and Training
- Scheduling and Time-Tracking
- Customer Service Management
- Health and Safety Procedures
- Salesforce Software
Certification
Safe SERV certification: Food Handling
Certified Protection Officer (CPO)
Sales Essentials Certificate
First Aid Level 1
Timeline
Payroll Administrator
KODE CONTRACTING LTD.
03.2022 - Current
Sales Coordinator
Courtyard by Marriott
07.2021 - 04.2022
Front Office Associate
Courtyard by Marriott
03.2018 - Current
Security Officer
Paladin Security
11.2017 - Current
Sales Manager
7-eleven
10.2017 - 03.2018
Sales Representative
7-Eleven
05.2016 - 10.2017
Diploma - Business Management | Business Administration and Management
College of New Caledonia, Prince George
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