Jayson Ray T. Omol
Prince George
Summary
To deliver my duties to the fullest satisfaction of the superiors and subordinates and to reach responsible position in the future, work for the betterment of the company in any circumstances.
Professional and reliable food service worker prepared for this role. Skilled in customer service, food preparation, and maintaining cleanliness. Strong focus on teamwork and adapting to changing needs to achieve results. Known for positive attitude, punctuality, and effective communication skills.
Overview
9
9
years of professional experience
Work History
Food Counter Attendant
PBR Enterprises LTD.
6777 John Hart Hwy, Prince George BC
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Managed multiple tasks in high-volume environment.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Assisted customers with information regarding menu offerings and nutrition information.
- Cleaned and maintained dining area and condiment stations.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed customer orders and accurately entered into order system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
Shift Manager/ Local Ordering Manager
Golden Arches Development Corp.
Makati, Philippines
12.2018 - 05.2023
- Manage day to day shift by ensuring food preparation and service standards are followed.
- Conduct briefing on associates regarding shift targets and new promotions.
- Handles customer complaints and ensures to recover them after.
- Helps generate sales and revenue.
- Ensure there is adequate stock of supplies and also consistently maintain inventory.
- Make information available to customers regarding new product.
- Interacted with customer issues that result in positive feedback.
- Enforced all safety rules while on the job and reports accidents promptly for documentation purpose.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Barista
The Coffee Bean and Tea Leaf
Quezon City
02.2016 - 09.2017
- Barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.
- You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
Education
Elementary -
Jubay Elementary School
San Antonio Jubay, Liloan01.2006
Bachelor of Science - Hotel and Restaurant Management
University of Cebu Banilad Campus
Cebu City, Cebu01.2014
Secondary -
La Consolacion College Liloan
Liloan, Cebu01.2010
Skills
- Food preparation
- Making Coffee
- MS Word
- MS Excel
- Administrative skills
- Organizational skills
- Analytic skills
- Food safety
- Sanitation
- Teamwork
- Records maintenance
- Documentation
- Customer service
- Team player
- Accuracy and efficiency
- Quick learner
Personal Information
- Height: 5'3 ft.
- Weight: 150 lbs.
- Date of Birth: 12/15/93
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
- Place of Birth: Cebu City
Training
- Golden Prince Hotel and Suites, 05/28/19 to 05/31/19, Acasia St, Cebu City, 6000, Cebu, Shift Management Excellence Course
- Golden Prince Hotel and Suite, 07/15/19 to 07/19/19, Acasia St, Cebu City, 6000, Cebu, Introduction to Department Management Course
- Golden Prince Hotel and Suites, 05/28/19, Acasia St, Cebu City, 6000, Cebu, Food Safety
- Golden Prince Hotel and Suites, 03/10/20, Acasia St, Cebu City, 6000, Cebu, Feel Good Moments Workshop
- Red Cherry N Silver Tips Corporation Support Center, 03/28/16, Unit 1103, 11 Floor China Corporate Center, Cebu Business Park, Mabolo, Cebu City, Certified Barista
Languages
English
Professional Working
Timeline
Food Counter Attendant
PBR Enterprises LTD.
10.2023 - Current
Shift Manager/ Local Ordering Manager
Golden Arches Development Corp.
12.2018 - 05.2023
Barista
The Coffee Bean and Tea Leaf
02.2016 - 09.2017
Bachelor of Science - Hotel and Restaurant Management
University of Cebu Banilad Campus
Secondary -
La Consolacion College Liloan
Elementary -
Jubay Elementary School