Harinder Dhillon
Duncan,BC
Summary
Dependable with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Food Counter Attendant
Subway Restaurants
10.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Collaborated with fellow team members to provide seamless service during peak hours.
- Handled cash transactions accurately, contributing to overall financial accountability.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Promoted special menu items, resulting in increased sales of featured dishes.
- Greeted customers with smile and provided helpful suggestions.
- Cleaned and maintained dining area and condiment stations.
- Assisted customers with information regarding menu offerings and nutrition information.
- Processed sales transactions using POS system.
Kitchen Shift Supervisor
Jaypee Greens
05.2019 - 05.2021
- Improved kitchen efficiency by implementing streamlined processes for food preparation and plating.
- Enhanced team morale through clear communication, regular feedback, and recognition of individual achievements.
- Ensured consistent food quality by closely monitoring ingredient sourcing and maintaining strict adherence to recipes.
- Reduced waste and optimized inventory management with meticulous tracking of supplies and ingredients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained new staff members on company policies and procedures.
Kitchen Assistant
Platoon Pizza
04.2018 - 06.2019
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
- Maintained a clean and sanitary work environment, adhering to strict health department guidelines and protocols.
- Trained new kitchen staff on proper cooking techniques, equipment usage, and safety procedures to ensure consistent results.
- Managed food costs by accurately portioning ingredients and minimizing waste during meal preparation.
- Assisted in menu development, incorporating seasonal ingredients for optimal freshness and flavor.
Education
High School Diploma -
New St. Soldier Senior Secondary Public School
Jalandhar India03.2018
Skills
- Excellent Work Ethic
- Upselling Strategy
- Food Service Standards
- Inventory
- Phone Orders
- Cleaning and Sanitation
- Food Handling Safety
- Menu Offering Knowledge
- Food Safety Knowledge
- Cash Handling
- Customer Service
- Kitchen Support
- Food Preparation
- Food Safety
- Problem-Solving
- Computer Skills
- POS System Operation
Languages
English
Full Professional
Timeline
Food Counter Attendant
Subway Restaurants
10.2022 - Current
Kitchen Shift Supervisor
Jaypee Greens
05.2019 - 05.2021
Kitchen Assistant
Platoon Pizza
04.2018 - 06.2019
High School Diploma -
New St. Soldier Senior Secondary Public School
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