Janet Rabanal
Red Deer,AB
Summary
Dedicated Food Attendant with 15 years of maintaining cleanliness and safe food-handling standards in kitchen-centered roles. Detail-oriented and ambitious with drive for creating exceptional guest experiences.
Overview
15
15
years of professional experience
Work History
Food Counter Attendant
Peters' Drive-In
Red Deer, AB
05.2016 - Current
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed customer orders and accurately entered into order system.
- Processed sales transactions using POS system.
- Demonstrated knowledge and applied proper food handling standards.
Supervisor
Tim Hortons
Red Deer, AB
06.2008 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Analyzed equipment breakdowns using various troubleshooting methods.
Education
No Degree - Business Administration
ABM COLLEGE
Calgary, AB10.2023
Skills
- Phone Orders
- Customer Assistance
- Safety Precautions
- Safe Food Handling
- Food Preparation
- Credit Card Transaction Processing
- Menu Offering Knowledge
- Cleaning and Organization
- Counter Restocking
- Accurate Sales Transactions
- Washing and Storing Dishes
- Cash Handling
- Front Counter Work
- Product Knowledge
- Excellent Work Ethic
- Kitchen Support
- Food Service Standards
- Team Player
- Clean Dining Areas
- Complaint Handling
Timeline
Food Counter Attendant
Peters' Drive-In
05.2016 - Current
Supervisor
Tim Hortons
06.2008 - 01.2023
No Degree - Business Administration
ABM COLLEGE