Heather Westaway

• Member of Vaccine Preventable Disease leadership team
• COVID-19 vaccine inventory management including: ordering, storage and handling, allocation and distribution to clinics and partners across region, documentation of dose administration, clinic reconciliation, and medical error identification, investigation and follow-up
• Operational support and management of interprofessional vaccination team
• Vaccination support for PHSD-led clinics, as well as Primary Care Practices, Long-Term Care Homes ,and Indigenous Community Health Centers
• Collaboration with Ministry of Health, internal and external public health stakeholders
• Data analysis and real-time reporting to to support evidence-informed decision-making
• Maintained current understanding of available vaccine formulations, dosage, and local, provincial, federal, and International vaccination guidance and best practices
• Interpreted clients' needs and introduced services to fit specific requirements

• Operational leadership of 32-bed in-patient Geriatric Rehabilitation Unit
• Management of nursing and allied health staff to ensure delivery of high-quality assessment and rehabilitative care, in alignment with legislative, regulatory, and accreditation standards
• Performance management and clinical competency evaluation for registered and non-registered staff
• Facilitation of collaborative and patient-centered environment to support individuals to safely achieve personalized rehabilitation goals, enhanced functional ability, independence, and quality of life
• Development and implementation of clinical policies to support evidence-based best practice, infection prevention and control, effective clinical documentation, and successful CARF Accreditation of medical rehabilitation programs
• Program evaluation, continuous clinical quality improvement, risk identification and mitigation, and internal and external data-driven reporting
• Budget administration, including oversight and allocation of human, physical, and material resources
• Effective communication with staff members, physicians, patients and families, employing active listening and interpersonal skills.
• Delivered effective onboarding and ongoing clinical education to support clinical excellence and best-practice

• Leadership and operational oversight for Faculty Affairs and Continuing Education and Professional Development Portfolio
• Allocation of human, fiscal, and infrastructure resources to ensure effective and sustainable operation of portfolio
• Performance management of large, distributed, and interprofessional team for appointment, reappointment, and promotion of 1500 Faculty in Medical, Human and Clinical Sciences Divisions
• Development and delivery of faculty orientation, continuing medical education, and faculty development programming to support excellence in practice and clinical teaching
• Program evaluation, qualitative and quantitative action research, with outcome measurement, demonstrating education associated practice-change
• Successful achievement of CACME Accreditation
• Preparation and submission of operating and educational grant applications to support program expansion
• Collaboration with Canadian medical schools and key provincial and national medical education stakeholders, including Royal College of Physicians and Surgeons of Canada, College of Family Physicians of Canada and Ontario Medical Association.
• Oversight for Northern Ontario’s clinical placement strategy for healthcare learners and provision of preceptor support and development to facilitate recruitment and retention of current and future health care providers
• Established accountability framework, with internal and external reporting mechanisms, to continually measure performance, identify risks, and demonstrate achievement of service agreement deliverables

• Developed and implemented integrated educational strategy, for physicians and allied health care providers, in Health Care Consent
• Conducted needs assessment, identified knowledge gaps, and developed learning outcomes
• Consulted with subject matter experts to determine content and identify appropriate resources
• Utilized ADDIE instructional design framework, conceptualized in-person and online delivery formats, developed associated learning activities to support learning outcomes
• Delivered full-day workshops and online education for 1100 physicians and health care providers across continuum of care
• Successfully advocated for and developed LHIN-wide policy mandating Health Care Consent and Care Planning education for Long-Term Care Home Administrators, aligned with relevant Ontario legislation, CFPC, RCPSC, RNAO, and professional practice standards
• Facilitated online community of practice to support knowledge translation and practice change
• Teamed with educational technology subject matter experts to explore effective learning tools and to maximize available learning platforms

• Development, implementation, and evaluation of regional palliative care service delivery model to ensure equitable coordination of care
• Facilitation of community-engaged value-stream mapping, through extensive stakeholder consultation, to assess care needs of community agencies, service providers, patients, and families
• Oversight of Regional service provider funding and accountability agreements and financial operations of HPC Network and related MIS accounts.
• Development of three-year Regional Hospice Palliative Care Network strategic plan, aligned with operational framework and strategic direction of NE LHIN and Ministry of Health and Long Term Care

• Operational management of large Interprofessional team of regulated Health Care Professionals to deliver rehabilitation services for patients with cardiovascular and pulmonary disease
• Responsible for compliance with accreditation standards and implementation of organizational policies, and procedures to align with Canadian Association of Cardiac Rehabilitation, American College of Sports Medicine, and evidence-based best practice
• Participation in hospital-wide Accreditation Canada preparation, simulated and on-site survey, and organizational debrief that led achievement of Accreditation
• Coordination of referrals and central intake program, patient flow, staff workload and clinic scheduling to promote effective and efficient delivery of optimal patient-centered care

Case Manager - Cardiopulmonary Diagnostics and Rehabilitation

• Performance and interpretation of advanced cardiopulmonary diagnostic testing
• Development and management of individualized care plans, for patients across spectrums of cardiac and pulmonary risk, including exercise prescription, medication management, nutrition counseling, and physiological well-being
• Clinical supervision for high-risk individuals in large and small group exercise settings
• Facilitation of chronic disease self-management skills and behaviour change utilizing motivational interviewing strategies
• Coordination of clinical assessments, goals of care, and exercise programming for patients pre and post lung transplant in collaboration with University Health Network Lung Transplant Program
• Provision of supportive care services and facilitation of advance care planning and end-of-life care for patients, and their families, utilizing hospice palliative care approach.