DISHANT ZALA
Greater Sudbury,ON
Summary
Experienced Business Analyst with over 5 years of success in the Information Technology industry. Skilled in business and systems requirements, user acceptance testing, and end-user training. Known for effective communication and collaboration, with a track record of enhancing business operations to drive corporate growth and revenue.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Public Health Sudbury & Districts
07.2018 - Current
- Conducted stakeholder meetings, departmental reviews, and objectives assessment and transformed this research into technical requirements.
- Evaluated business requirements, leveraging information to forecast costs relating to hardware, software, and consulting.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Write and develop various coding modules or functions in jQuery, JavaScript, and SQL to integrate them with existing systems to improve the functionality of existing business solutions and align them with technical requirements.
- Create flowcharts to provide a graphical representation to help end-users better identify the process and comprehend interrelationships between various steps of the process.
- Write technical reports and manuals for the benefit of end-users, transfer knowledge to support users in their areas, and establish project management practices and guidelines for the organization.
- Build advanced SharePoint workflows and workflow-based solutions.
- Integrated new products and entities into the business structure.
- Collaborated with cross-functional teams to ensure that data visualizations met business requirements and provided strategic insights.
- Designing and building Canvas and Model-driven Power Apps
- Creating and managing Power Automate flows for business process automation
- Power BI dashboard and report development using SharePoint and other data sources
- Using Power Query and DAX for data modeling and transformation
Junior Software Developer
Serpent Consulting Services Pvt. Ltd.
09.2015 - 07.2016
- Revised, modularized, and updated old code bases to modern development standards, reducing operating costs and improving functionality.
- Developed business solutions using Odoo (Business Management Software) and worked on modules like Customer Relationship Management (CRM), Accounting and Finance, Human Resources Management, Project Management, and Sales Management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Designed customized solutions for proposals to potential customers.
Education
Post-Degree Certificate in Project Management -
Centennial College of Applied Arts and Technology
Scarborough, ON05.2018
Post-Degree Certificate in I.T - Business Analysis
Cambrian College of Applied Arts and Technology
Sudbury, ON07.2017
Master of Computer Applications - undefined
Ahmedabad University
Ahmedabad, Gujarat05.2015
Bachelor of Computer Applications - undefined
Ahmedabad University
Ahmedabad, Gujarat05.2013
Skills
- Risk assessment
- Microsoft Office Suite
- Critical and Analytical Thinking
- Decision-making
- Python
- SQL
- Power BI
- Data Analysis
- Data Visualization
- Project Management
- Business process improvement
- Cost-benefit analysis
- Gap analysis
- Change management
Websites
Certification
- Google Data Analytics Certificate - Coursera
- Lean Healthcare Green Belt - Leading Edge Group
- Microsoft Excel: Excel from Beginner to Advanced - Udemy
- Dean's Honor Roll, Cambrian College, Sudbury, 2017
- Cambrian International Award of Excellence, Cambrian College, Sudbury, 2017
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Hobbies and Interests
- Travelling
- Hiking
- Music
- Sports
- Movies
- Video Games
Timeline
Business Analyst
Public Health Sudbury & Districts
07.2018 - Current
Junior Software Developer
Serpent Consulting Services Pvt. Ltd.
09.2015 - 07.2016
Post-Degree Certificate in I.T - Business Analysis
Cambrian College of Applied Arts and Technology
Master of Computer Applications - undefined
Ahmedabad University
Bachelor of Computer Applications - undefined
Ahmedabad University
Post-Degree Certificate in Project Management -
Centennial College of Applied Arts and Technology
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