Hardeep Kaur Johal
Edmonton,AB
Summary
Efficient Assistant Front Store Manager known for productivity and completing tasks with speed. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless store operations and positive customer experiences.
Overview
10
10
years of professional experience
Work History
Assistant Front Store Manager
Shoppers drug mart 0366
Edmonton , Alberta
04.2015 - Current
- Maintained a clean, organized store environment.
- Supervised cash handling processes to ensure accuracy of transactions.
- Ensured compliance with company policies, procedures, and regulations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed daily operations and ensured customer satisfaction.
- Developed and implemented training programs for new and existing employees.
- Motivated employees through positive reinforcement techniques.
- Monitored store inventory levels and ordered merchandise as needed.
- Identified areas for improvement within the store's operations.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Education
Master of Arts - Political Science
Punjab University
Chandigarh 08-2008
Skills
- Team building
- Task delegation
- Work Planning and Prioritization
- Interpersonal skills
- Effective communication
- Staff training
- Active listening
- Onboarding and orientation
- Multitasking capacity
- Adaptability and flexibility
- Problem resolution
- Team collaboration
- Promotional planning
- Team leadership
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Operations management
- Professionalism
- Reliability
- Customer service
Timeline
Assistant Front Store Manager
Shoppers drug mart 0366
04.2015 - Current
Master of Arts - Political Science
Punjab University