Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Pinky Prajapat

Mississauga,CA

Summary

Strategic-thinking business development/Account manager with 10 years of experience building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. A self-motivated individual with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies and driving territory development.

Overview

10
10
years of professional experience

Work History

Business Development Manager

SAMBHAV FOUNDATION
, India
07.2024 - 03.2025
  • Served as primary contact for assigned clients and business opportunities, including kiosks and events.
  • Collaborated with sales, marketing, and operations teams to align services with client objectives.
  • Ensured clear communication and timely project delivery between clients and internal teams.
  • Increased client account revenue by 30% in six months through upsell and cross-sell strategies.
  • Retained 95% of clients through personalized support, enhancing team growth and project pipeline.
  • Prepared and delivered regular performance reports with strategic insights and actionable recommendations.
  • Negotiated contract renewals to secure favorable terms for clients and organization.
  • Conducted market research to identify opportunities and align products/services with customer needs.

Business Development Representative

Canada Book Distributors LTD
Edmonton , AB
03.2024 - 05.2024
  • Responded promptly to customer inquiries via phone and email.
  • Built strong relationships with clients through consistent communication.
  • Collaborated with the sales team to target new prospects, and grow the pipeline.
  • Conducted outreach through cold calls, emails, and networking events.
  • Managed CRM records and maintained up-to-date client information.
  • Developed targeted campaigns, and suggested improvements based on customer feedback.
  • Delivered presentations to potential clients, and identified partnership opportunities.
  • Tracked progress toward monthly sales goals, and provided regular updates.

Assistance Sales/Account Manager

Gehi's Immigration & International legal Law Firm
, INDIA
01.2022 - 01.2024
  • Achieved 20% increase in client retention and renewal for $500k annual portfolio through enhanced communication and service response time.
  • Supported senior account manager in acquiring over 15 new clients via effective presentations and lead nurturing.
  • Ensured compliance with company policies, procedures, and regulatory standards across operations.
  • Maintained up-to-date industry knowledge to identify challenges and opportunities for growth.
  • Collaborated with marketing and product development heads to align sales strategies with business objectives.
  • Managed client databases, scheduling systems, and reporting tools to ensure accuracy and organization.
  • Developed and executed strategies to improve revenue targets through online sales and personal meetings.
  • Tracked project milestones and ensured deadlines were met across multiple client campaigns.

Assistant Sales Manager

Indy-verse
01.2019 - 01.2022
  • Develop and executed sales strategies aligned with customer needs and business goals, contributing to a significant increase in overall sales.
  • Collaborate with suppliers, buyers, and distributors to negotiate favorable prices and timelines.
  • Optimize product displays, promotions, and pricing to boost sales and enhance customer interest.
  • Monitor inventory, manage markdowns, and ensure efficient stock movement across both physical and digital platforms.
  • Analyses sales data and market trends to plan product ranges and anticipate demand effectively.
  • Leveraged AR/VR technologies to enhance the shopping experience, allowing customers to virtually try on and customize products, thereby increasing engagement and reducing return rates.
  • Contributed to the growth of a dedicated consumer community of over 100K, supporting the onboarding of 100+ designer brands and expanding the platform's reach.

Sales Associate

PURPLE STYLE LABS
01.2015 - 01.2019
  • Ensure timely restocking by coordinating with the stock team.
  • Assisted customers online and in-store, providing product information and support.
  • Managed inventory levels, ensuring timely restocking for both physical and online stores.
  • Managed high-value contributed to a 10-15% monthly increase in sales, especially during seasonal campaigns maintain.
  • Spearhead upselling strategies that led to consistently exceeding sales targets by nearly 50% driving significant revenue growth.
  • Multitask effectively to ensure smooth daily operations.
  • Processed online orders and coordinated with the logistic team for timely deliveries.

Education

Master in Business Administration - Marketing

NEFTU University
India

Bachelor of Arts - General

Kalinga University
India

Skills

  • Client retention strategies
  • Cross-functional team leadership
  • Performance reporting
  • Communication skills
  • Advertising strategies
  • Client relationship management
  • Networking expertise

Timeline

Business Development Manager

SAMBHAV FOUNDATION
07.2024 - 03.2025

Business Development Representative

Canada Book Distributors LTD
03.2024 - 05.2024

Assistance Sales/Account Manager

Gehi's Immigration & International legal Law Firm
01.2022 - 01.2024

Assistant Sales Manager

Indy-verse
01.2019 - 01.2022

Sales Associate

PURPLE STYLE LABS
01.2015 - 01.2019

Master in Business Administration - Marketing

NEFTU University

Bachelor of Arts - General

Kalinga University

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Pinky Prajapat