Whitney Waters

• Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
• Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
• Increased case efficiency by streamlining document management and organization processes.
• Assisted in obtaining key evidence through subpoenaing records from various sources such as financial institutions or medical providers.
• Training and providing assistance to other teams when needed.

• Drafting Motions
• Drafting Ex Parte Applications
• Calendaring Hearings and all Deadlines
• Setting up Attorney Court calls, Court Connect, and obtaining zoom links for hearings
• Coordinating client calls
• Providing client case updates
• Filing/serving
• Training new employees
• Propounding & Responding to Discovery
• Trial Documents
• Trial Preparation
• Drafting Mediation Briefs
• Scheduling/ coordinating Depositions
• Scheduling/Coordinating Mediation
• Drafting objections/ responses to DME (Defense Medical Exam)

• Preparing Discovery Shells
• Drafting Summons, Complaints, Civil Case Cover Sheet & Addendum
• E-filing (State, Federal, and Appeal Court)
• Drafting Notices
• Scheduling and Calendaring
• Answering phone calls & updating clients on case information
• Serving via email, mail, and certified mail
• Conducting business search via Secretary of State website
• Communicating with Court Clerk, checking court docket and local court rules

• Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
• Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
• Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
• Prepared drafts of forms, letters and agreements for legal staff use.
• Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
• Scheduled and coordinated meetings between legal teams and clients.

• Performed word processing and editing of documents
• Completed electronic filings, initiated billing statements and managed all firm administrative matters
• Reviewed case files and reported case progress to clients
• Managed accounts and client records of clients, observing confidentiality and extreme discretion
• Handled electronic court filings and coordinated court activities
  Managed day-to-day legal activities such as subpoena services for out processing by e-filing or hand-filing
• Assisted attorneys by organizing cases and creating cover letters
  Communicated proactively with supervisors and immediately explained issues to ensure appropriate solutions

As the primary out-processor at Suttell & Hammer, my duties include signing, filing, and mailing all documents to consumers and the court. My position also requires that I keep track of dates and deadlines to ensure there are no late filings.

• Preparing conservatorship petitions so that clients can represent themselves in court. so that they can gain powers over their friend or loved one, to give them the care and help they may need. Make copies of petitions after they have been signed by the conservator, and co-conservator.
• Create labels for envelopes to send the finalized documents to the conservator.
• Train others to make copies, file documents, and make phone calls to get missing information to complete files.

• Taught new team members correct procedures for all areas of operations
• Greeted all customers with a smile and provided friendly service
• Trained other employees in customer service, food safety and performance requirements
• Received and processed payments via credit card and cash methods
• Maintained current knowledge of all team position requirements