Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arsen Grigoryan

Pasadena,CA

Summary

Dynamic Sales Associate with proven success at TJX Companies, excelling in customer service and relationship building. Achieved consistent sales targets through effective strategies and exceptional product knowledge. Skilled in cash handling and fostering teamwork, I enhance customer experiences and drive revenue growth by understanding client needs and delivering tailored solutions.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

TJX Companies
09.2021 - 03.2025
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions accurately, ensuring efficient checkout operations.
  • Maintained store presentation standards, fostering an inviting environment.
  • Collaborated with team members to achieve sales goals and improve customer service.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained knowledge of current sales promotions and product information to assist customers effectively.
  • Executed daily merchandising tasks, ensuring visually appealing displays that drove customer engagement.
  • Processed transactions accurately and efficiently, enhancing overall checkout experience for customers.
  • Collaborated with team members to achieve store goals and improve operational efficiency.
  • Assisted in inventory management, including stock replenishment and organization of merchandise displays.
  • Trained new associates on store policies, procedures, and customer service best practices.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Analyzed customer feedback to identify trends and recommend improvements for enhanced shopping experience.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Buisness/Marketing

Cis Academy
Pasadena, CA
03.2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Relationship building
  • Cash handling
  • Outgoing personality
  • Money handling
  • Exceptional customer service
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Complex Problem-solving
  • Sales strategies
  • Meeting deadlines
  • Sales training
  • Guest relations
  • Payment processing
  • Cold calling
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Hospitality and accommodation
  • Goal tracking
  • Contact follow-up

Languages

Armenian
Full Professional

Timeline

Sales Associate

TJX Companies
09.2021 - 03.2025

Buisness/Marketing

Cis Academy
Arsen Grigoryan