VINCENT JAY ZERNA
Ottawa,CA
Summary
To secure a challenging position that leverages technical skills, adaptability, and knowledge to contribute significantly to the organization's success, while also advancing personal and professional development.
Overview
8
8
years of professional experience
Work History
General Manager
GOGIYA
04.2022 - 10.2024
- Overseeing all company establishments to guarantee seamless operations and customer satisfaction
- Managing multiple company websites to uphold online presence
- Taking charge of payroll management responsibilities
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Supervisor
Gogiya Korean Fried Chicken
01.2021 - 04.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed inventory to ensure optimal stock levels for efficient operations.
- Conducted comprehensive training sessions for new team members.
- Developed and maintained work schedules to ensure smooth workflow.
Server/Kitchen Help
Dolsot Cafe
01.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in food preparation and kitchen duties, maintaining a clean and organized kitchen environment to meet quality standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science in Civil Engineering -
University of East
Philippines)Academic Upgrading -
Algonquin College
Computer Systems Technician -
Algonquin College
Skills
- Time Management
- Leadership and team building
- Teamwork and collaboration
- Problem-Solving Skills
- Attention to Detail
- Adaptability
- Creativity
- Organizational Skills
- Technical Skills
- Customer Relations
References
- Jaecheol Myung, Former Gogiya Supervisor/Manager, jaecheolmyungforwork@gmail.com, 613-805-6988
- Min Young Kim, Former Gogiya General Manager, minyoungkim0528@gmail.com, 647-425-5452
Timeline
General Manager
GOGIYA
04.2022 - 10.2024
Supervisor
Gogiya Korean Fried Chicken
01.2021 - 04.2022
Server/Kitchen Help
Dolsot Cafe
01.2017 - 03.2020
Bachelor of Science in Civil Engineering -
University of East
Academic Upgrading -
Algonquin College
Computer Systems Technician -
Algonquin College
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