Tamara Awambe

Establishing strong connections with customers to ensure exceptional customer satisfaction across all communication channels

Show empathy and compassion towards customers, especially in challenging situations, and offer alternative solutions to address their needs.

Adhere to emergency response protocols and fully comprehend my responsibilities within them.

Take an active role in guiding emergency response procedures within the establishment.

Handle daily cash and POS transactions efficiently and accurately.

Monitored children's activities to ensure their safety and well-being.

Demonstrated respect, friendliness, and willingness to help wherever needed.

Engaged in storytelling, singing, and fostering creative play.

Demonstrated and taught children the importance of organization, handwashing, and sharing through leading by example.

Maintained clean, tidy, and hazard-free environments to safeguard children, staff, and families.

Supervised free play and other activities to maintain a safe environment for children.

• Coordinated travel plans, accommodations, and rental cars for the Executive management team and about 200 staff and clients
• Supervised and trained administrative officers and interns to effectively perform their duties
• Ensured that travel and accommodation policies are adhered to
• Managed travelers' database records and analyzed travelers' feedback
• Managed invoice reconciliations for flights, hired car, and hotel expenses with the finance department every month for cost control

• Secretary to Chief Pilot
• Answered multi-line phone system, routed calls, delivered messages to staff and greeting visitors.
• Liaising with customers and regulatory authorities
• Timely ordering of office and hanger supplies and monitoring of usage
• Completed filings and upheld strict compliance with regulatory agencies and supervisors
• Managed daily financial functions in collaboration with accounting and payroll personnel