Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Timeline
Generic

Taryn Mikkelson

Bedford,NS

Summary

University student in the Bachelor of Arts program at Mount Royal University with a minor in Biology and Geography. Over four years of experience in administration, customer service, and event facilitation, demonstrating strong skills in communication, coordination, and problem-solving. Thrives in high-pressure environments, adaptable, and eager to contribute to team success. A thorough team contributor with strong organizational capabilities, adept at handling multiple projects simultaneously while ensuring accuracy. Experienced Guest Service Representative in busy facility settings, driven and dedicated to delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and supporting team members in achieving their goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Activity Facilitator

Vivo for Healthier Generations
04.2024 - 06.2025
  • In this role, I support and lead a range of events such as birthday parties, corporate functions, community gatherings, and conferences, with attendance ranging from 500 to 2,000 people. I manage event logistics including setup, takedown, and team coordination, and regularly operate AV equipment such as microphones, speaker systems, movie screens, and show lighting. I also train and mentor new facilitators, covering both operational and administrative duties. This position has strengthened my customer service skills and enhanced my ability to solve problems efficiently during high-volume, fast-paced events.
  • I have also cross-trained as an Event Coordinator, gaining experience in multi-event scheduling, team leadership, strategic event planning, and conflict resolution.

Guest Services Representative

Vivo for Healthier Generations
09.2024 - 06.2025
  • Working at the front desk of a busy community facility, I provide customer service to a diverse range of clients. I manage court and facility bookings, handle membership inquiries, process large payments, and respond to guest concerns both in person and over the phone. Managed approximately 30 incoming calls per day from customers. I help maintain a welcoming and safe environment by enforcing rules and upholding policies. This role has improved my multitasking, attention to detail, and ability to remain calm under pressure.

Camp Leader

Vivo for Healthier Generations
07.2024 - 08.2024
  • As a summer camp leader, I worked with groups of up to 20 children, planning and delivering engaging daily activities. I was responsible for ensuring camper safety, resolving conflicts, and fostering a positive team environment. This role strengthened my communication and leadership skills, especially in working with children and peers in dynamic settings.

Cashier

Community Natural Foods
09.2023 - 09.2024
  • At Community Natural Foods, I developed strong customer service and sales support skills, managing purchases, returns, and exchanges using the POS system. I regularly searched SKUs and assisted customers in locating specific products. My role required attention to detail, efficiency, and a calm, friendly demeanor when handling complaints or problems.

Administrative Assistant

Alamo Industries
04.2020 - 08.2023
  • Initially hired on contract, I later returned in a long-term capacity to support daily administrative functions including data entry, phone reception, filing, and inventory tracking. I processed over 50 job entries per day, filed invoices, and helped prepare month-end reports. I also led a major internal reorganization project that improved the way equipment and tool data were tracked. This position helped me build strong foundations in administrative processes, time management, and professional communication.

Education

Bachelor of Arts - Anthropology, Minor in Biology & Geography

Mount Royal University
Calgary, AB

High School Diploma - undefined

Calgary Christian High School
Calgary, AB
06.2019

Skills

  • Intermediate First Aid & CPR/AED Level C

  • Proficient in Microsoft Excel, Word, and PowerPoint

  • POS, SKUs, and high-volume cash handling

  • AVOCADO Booking System Big Business General Sales

  • Conflict resolution and scheduling

  • Data entry proficiency

  • Managing event logistics

  • Customer engagement

Accomplishments

    Frequently praised by clients and management for professionalism, strong communication, and quick-thinking problem solving in high pressure environments

Hobbies and Interests

Snorkeling, biking, rock climbing, swimming

Certification

Intermediate First Aid & CPR/AED Level C

Timeline

Guest Services Representative

Vivo for Healthier Generations
09.2024 - 06.2025

Camp Leader

Vivo for Healthier Generations
07.2024 - 08.2024

Activity Facilitator

Vivo for Healthier Generations
04.2024 - 06.2025

Cashier

Community Natural Foods
09.2023 - 09.2024

Administrative Assistant

Alamo Industries
04.2020 - 08.2023

High School Diploma - undefined

Calgary Christian High School

Bachelor of Arts - Anthropology, Minor in Biology & Geography

Mount Royal University

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Taryn Mikkelson