Hard-working and trustworthy individual prepared to contribute service-minded and dedicated attitude to dynamic food service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
19
19
years of professional experience
Work History
Food Counter Attendant
Tim Hortons
06.2023 - Current
Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
Greeted customers with smile and provided helpful suggestions.
Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
Food Counter Attendant
Tim Horton’s
01.2023 - Current
Assisting and serving customers, both in-store and drive-through
Food prep
Cleaning
Food Counter Attendant
Five Guys
01.2013 - 01.2014
Worked as a cashier and prep-cook
Senior Sales Advisor
Sports Direct
01.2009 - 05.2012
Worked closely with marketing team members to create targeted campaigns that generated qualified leads.
Increased sales revenue by developing and implementing effective sales strategies.
Senior Sales Advisor
Nike
01.2011 - 01.2012
Assisted customers
Achieved sales targets
Monitored stock
Trained staff
Principal Showroom Attendant
Joe Blogg’s Dubai World
01.2007 - 01.2009
Responsible for the cash-flow, emails, stock intake, customer-handling, and display or merchandise
Senior Sales Advisor
Peacocks Al Shaya
01.2006 - 01.2007
Cash & inventory management
Sales & customer service
Complaints handling
Process deliveries and stock transfers
Department Manager
Peacocks
01.2005 - 01.2006
Responsible for the daily administrative duties
Handling and resolving customer/staff complaints and issues
Drive sales by achieving sales targets/margins
Education
Caregiver Course -
IVA PARA MEDICAL CAMPUS
01.2023
Passenger-Handling Course -
Emirates Aviation College
01.2011
Masters of Arts in Sociology -
University of Kelaniya
01.2004
Bachelor of Arts in Sociology -
University of Kelaniya
01.2003
Certificate of Education – Advance level - HOUSEKEEPING
CEYLON HOTEL SCHOOL & SCHOOL OF TOURISM
SRI LANKA
02.1999
Skills
Customer Service
Team Player
Accuracy and efficiency
Food service standards
References
Susan Rideout, Store Manager, Tim Horton’s, (709) 424-0048
Languages
English
Native or Bilingual
Sinhaleese
Native or Bilingual
Timeline
Food Counter Attendant
Tim Hortons
06.2023 - Current
Food Counter Attendant
Tim Horton’s
01.2023 - Current
Food Counter Attendant
Five Guys
01.2013 - 01.2014
Senior Sales Advisor
Nike
01.2011 - 01.2012
Senior Sales Advisor
Sports Direct
01.2009 - 05.2012
Principal Showroom Attendant
Joe Blogg’s Dubai World
01.2007 - 01.2009
Senior Sales Advisor
Peacocks Al Shaya
01.2006 - 01.2007
Department Manager
Peacocks
01.2005 - 01.2006
Caregiver Course -
IVA PARA MEDICAL CAMPUS
Passenger-Handling Course -
Emirates Aviation College
Masters of Arts in Sociology -
University of Kelaniya
Bachelor of Arts in Sociology -
University of Kelaniya
Certificate of Education – Advance level - HOUSEKEEPING