Shirley Croy
Assistant Front Store Manager
Winnipeg,MB
Summary
Personable and positive individual with leadership and organizational skills in fast-paced retail environment. Skilled in inventory management and customer service, with strong focus on team collaboration and operational efficiency. Seeking to transition into Front Store Management position where these transferable skills can contribute to achieving business objectives.
Overview
2026
2026
years of professional experience
4029
4029
years of post-secondary education
Work History
Assistant Front Store Manager
Shoppers Drug Mart
12.2022 - Current
- Implemented effective merchandising strategies to drive sales and attract customers.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Ensured compliance with company policies and local regulations, maintaining accurate records.
- Collaborated with the Front Store Manager to develop successful marketing campaigns and promotional events.
- Managed inventory effectively, ensuring optimal stock levels and reducing waste.
- Streamlined operations by implementing efficient processes, boosting overall efficiency of the store.
Assistant Manager of Operations
United Management Group
3 2021 - 11.2022
- Onboarded new employees with training and new hire documentation.
- Recruited and hired top performers to add talent and value to department.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized sales performance by monitoring daily activities and mentoring team members.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Handled cash accurately and prepared deposits.
Personal Support Worker
CBI Health Group
10.2016 - 02.2020
- Assisted clients with daily living needs, maintain social contacts and general wellness for up to 120hours/week.
- Maintained appropriate filing of personal and professional documentation such as financial matters, medication administration and behavioral changes.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Provided a safe environment to clients and community by using effective interpersonal and communication skills.
Undergraduate Research Assistant 1&2
Brandon University
04.2016 - 08.2016
- Assisted faculty members with research assignments.
- Performed statistical, qualitative and quantitative analysis.
- Recorded data and maintained source documentation following good documentation practices.
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Professional Fundraiser
IMarketing
04.2015 - 04.2016
- Recruited new supporters for various causes via telephone
- Set up financial plans and provided ongoing customer care for returning supporters
Product Demonstrator
ASM Marketing
04.2014 - 09.2014
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Engaged consumers in stores to encourage product sampling.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
Education
Bachelor of Arts - Psychology
Brandon University
Brandon Jan 2011 - 06.2018
High School Diploma -
Soltau Gymnasium
Soltau, Germany Sep 2006 - 05.2010
Skills
Multitasking
Team Work
Communication
Dependability & Integrity
Reliability & Flexibility
Timeline
Assistant Front Store Manager
Shoppers Drug Mart
12.2022 - Current
Personal Support Worker
CBI Health Group
10.2016 - 02.2020
Undergraduate Research Assistant 1&2
Brandon University
04.2016 - 08.2016
Professional Fundraiser
IMarketing
04.2015 - 04.2016
Product Demonstrator
ASM Marketing
04.2014 - 09.2014
Assistant Manager of Operations
United Management Group
3 2021 - 11.2022
Bachelor of Arts - Psychology
Brandon University
Jan 2011 - 06.2018
High School Diploma -
Soltau Gymnasium
Sep 2006 - 05.2010
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