- Experimenting with different creative mediums, like oil painting, stain glass, and clay, to expand skills and techniques
- I enjoy live music and festivals with local vendors
- Spending time with my family learning about new things and exploring different skills
- Living off grid and learning how to overcome daily obstacles and become more adaptable
Sherri Dills
Registered Massage Therapist
Nipissing,ON
Summary
Qualified Retail Manager and self employed RMT with history of managing environments effectively. Proven ability to enhance customer / client satisfaction and maintain efficient operations. Demonstrated leadership and team-building skills, ensuring smooth day-to-day functions.
Enthusiastic individual with the motivation to be successful in any team I join.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Massage Therapist
Almaguin Health And Wellness
09.2024 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Contributed to business growth by assisting with marketing efforts, including social media promotion and community outreach events.
- Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
Registered Massage Therapist
Sherri Dills RMT
05.2014 - Current
Server Supervisor
Bobby O'Briens
09.2006 - 11.2010
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
Sales Manager
Music World PIndoff Records
01.1999 - 09.2006
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Took our location from a C store to an A store within the first 2 years of being promoted into the manager role.
- Began my career with Music World as a part time sales associate and was promoted to Assistant Manager in my second year and Manager the following year.
Education
Health Science Registered Massage Therapy
Medix College
Kitchener, ON07-2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Relationship building
- Strategic planning
- Schedule preparation
- Marketing
- Performance evaluations
- Clear communication
- Inventory management
- Competitor research
Certification
- RMT - Registered Massage Therapist
- PCHM - Personal Care Homemaker
- First Aid CPR Level C
Interests
Timeline
Registered Massage Therapist
Almaguin Health And Wellness
09.2024 - Current
Registered Massage Therapist
Sherri Dills RMT
05.2014 - Current
Server Supervisor
Bobby O'Briens
09.2006 - 11.2010
Sales Manager
Music World PIndoff Records
01.1999 - 09.2006
Health Science Registered Massage Therapy
Medix College
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