Alanna Lupaschuk
Edmonton,Alberta
Summary
Skilled professional with many years of experience delivering relief and relaxation to clients. Proficient in application of massage. Highly-motivated contractor with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
Work History
Registered Massage Therapist
Spa'logy
Edmonton, Alberta
02.2024 - Current
- Performed therapeutic massage techniques, such as Swedish, deep tissue, and sports massage.
- Monitored patient progress through periodic follow up visits to evaluate effectiveness of treatment plans.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
- Educated clients on the benefits of therapeutic massage, self-care techniques and lifestyle changes to improve their overall health.
- Advised clients on personal care between appointments and relevant products for individual needs.
- Maintained accurate records of patient care services including assessments, evaluations and progress notes.
Registered Massage Therapist
Callingwood Physical Therapy and Sports Injury Clinic
Edmonton, AB
06.2012 - Current
- Maintained patient records, tracking rehabilitation goals and progress
- Maintained clean, safe and well-organized work environment.
- Analyzed client's medical histories to identify potential root causes of ailments.
- Selected and employed variety of massage techniques to meet client's needs.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Consulted with physiotherapists to develop client treatment plans.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Discussed body treatment needs and expectations with clients to maintain customer satisfaction.
Resident Manager
Strathcona House Condominium
Edmonton, AB
04.2022 - 09.2023
- Drafted monthly manager's report to report data and events to board members.
- Managed day-to-day activities involving tenants, subcontractors and maintenance.
- Planned, scheduled and coordinated general maintenance and repairs.
- Maintained updated resident records and coordinate move-in and move-out logistics.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
First Aid Level C CPR & AED
St. John Ambulance
Edmonton, ABRegistered Massage Therapy
Makami College
Edmonton, ABAccelerated Pre Technology Program
NAIT
Edmonton, ABSkills
- Muscle Injury Treatment
- Wellness Maintenance
- Various Massage Techniques
- Body Mechanics
- Treatment Planning
- Creative and Adaptable
- Verbal and Written Communication
- Effective Communications
- Email and Phone Etiquette
- Relationship Building and Management
- Reflective Listening
- Customer Service
Timeline
Registered Massage Therapist
Spa'logy
02.2024 - Current
Resident Manager
Strathcona House Condominium
04.2022 - 09.2023
Registered Massage Therapist
Callingwood Physical Therapy and Sports Injury Clinic
06.2012 - Current
First Aid Level C CPR & AED
St. John Ambulance
Registered Massage Therapy
Makami College
Accelerated Pre Technology Program
NAIT
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