Jane Jiang
Markham,ON
Summary
Dynamic and results-driven Massage Therapist with a proven track record at Wing Spa & Wellness, enhancing customer satisfaction through tailored therapies. Skilled in Deep Tissue Massage and committed to holistic health, I successfully improved client retention and reduced stress levels, ensuring a transformative experience for every client.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Massage Therapist
Wing Spa & Wellness
12.2023 - Current
- Collaborated with healthcare professionals to optimize patient outcomes and referral processes
- Maintained accurate treatment records to track progress and ensure continuity of care
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
Home Massage
Myself
11.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Registered Massage Therapist
Sky Wellness Clinic
11.2023 - 12.2024
- Assessed client needs and developed individualized treatment plans
- Implemented health programs, improving clientele health
- Provided therapeutic massages to alleviate muscle tension and enhance client relaxation
- Educated clients on self-care practices to promote overall wellness and recovery
- Utilized various massage techniques, including Swedish and deep tissue, to address specific concerns
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
Education
Post-Baccalaureate Diploma - Health And Wellness
Ontario College of Traditional Chinese Medicine
Markham, ON12-2025
Diploma - Massage
Pharma-Medical Science College of Canada
North York10-2022
Skills
- Deep Tissue Massage
- Swedish Massage
- Trigger Point Therapy
- Customer Service
- Client Retention
- Holistic Health
- Aromatherapy
- Stress Management
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Certification
- Registered Massage Therapist -College of Massage Therapists of Ontario
- Essential oil health care professional - TUV-Perscert.
- Wu Head massage-Ontario college of traditional Chinese medicine
Timeline
Registered Massage Therapist
Wing Spa & Wellness
12.2023 - Current
Home Massage
Myself
11.2023 - Current
Registered Massage Therapist
Sky Wellness Clinic
11.2023 - 12.2024
Post-Baccalaureate Diploma - Health And Wellness
Ontario College of Traditional Chinese Medicine
Diploma - Massage
Pharma-Medical Science College of Canada