Kuljinder Ghumman
Edmonton,AB
Summary
Skilled in deep tissue massage and exceptional customer relationship management, I enhanced client retention at SAWADDEE MASSAGE AND WELLNESS by offering personalized wellness solutions and education on the benefits of regular therapy. Leveraging professional ethics and comprehensive massage techniques, I significantly improved client satisfaction and wellbeing.
Hard-working Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic massages for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.
Overview
6
6
years of professional experience
Work History
Registered Massage Therapist
SAWADDEE MASSAGE AND WELLNESS
01.2023 - 01.2025
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
Sales Consultant
Trail Appliances
11.2018 - 11.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Education
REGISTERED MASSAGE THEREPIST - MASSAGE
MAKAMI COLLEGE
Edmonton, AB02-2024
GED -
St.soldier College,india
Punjab,India05-2008
Skills
- Professional ethics
- Time management
- Stretching techniques
- Customer relationship management
- Swedish massage
- Deep tissue massage
- Hot stone massage
- Prenatal massage
- Myofascial release
- Trigger point massage
- Sports massage
- Postural assessment
- Demonstrations
- Client relations
- Muscle and soft tissue massage
- Scalp massage
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Registered Massage Therapist
SAWADDEE MASSAGE AND WELLNESS
01.2023 - 01.2025
Sales Consultant
Trail Appliances
11.2018 - 11.2022
REGISTERED MASSAGE THEREPIST - MASSAGE
MAKAMI COLLEGE
GED -
St.soldier College,india
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