Sherif Higgy
Calgary,AB
Summary
Versatile Program Coordinator with over 14 years of experience in the social work and disabilities sectors. Proven expertise in managing stakeholder relationships, administrative functions, and operational leadership. Adept at optimizing processes, driving team productivity, and delivering high-quality program outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Coordinator
Community Living Alternative Services
04.2021 - Current
- Provide leadership support to residential frontline staff and program supervisors
- Collaborate with funders, guardians, and professionals in a multidisciplinary environment
- Manage reports, budgets, proposals, intakes, and onboarding of new hires
- Conduct training, facilitate team meetings, and ensure annual competency reviews
- Lead agency committee tasks, including ISP reviews, ethical practice investigations, and accreditation preparation
Program Supervisor
Trellis, Bear Lodge Group Home
08.2020 - 03.2021
- Supervised and trained frontline staff, ensuring operational consistency
- Managed staff schedules and facilitated communication with clients, families, and caseworkers
- Oversaw daily activities and provided critical support to team members
Program Coordinator
Boys and Girls Clubs of Calgary, Bowness Group Home
12.2018 - 08.2020
- Supported staff supervision and professional growth through ongoing feedback
- Directed program initiatives to align with CARF standards and licensing requirements
- Established community partnerships and managed budgets collaboratively with program managers
- Handled referrals, intakes, and monthly reporting while maintaining staff schedules
Program Coordinator
Boys and Girls Clubs of Calgary, Avenue 15 Youth Shelter
10.2015 - 12.2018
- Led program direction, fostering innovative approaches and maintaining compliance standards
- Built and nurtured relationships with external stakeholders for program benefits
- Coordinated budgets, referrals, and reporting while supervising recruitment and scheduling
Youth Worker / Senior Worker
Boys and Girls Clubs of Calgary
01.2010 - 10.2015
- Assisted homeless youth with basic needs and skills development for independent living
- Provided case management, family mediation, and access to specialized services
- Led training for new staff and practicum students, fostering professional growth
Correctional Service Worker
Government of Alberta, Calgary Young Offender Centre
07.2011 - 11.2011
- Supported offenders in reintegration through life skills programming and recreational activities
- Ensured safety and compliance with daily policy routines
Education
Bachelor of Arts - Criminal Justice
Mount Royal College
Calgary, AB01.2010
Skills
- Microsoft Office Suite
- HMIS
- ADP
- SharePoint
- Strategic planning
- Program management
- Conflict resolution
- Training
- Team supervision
- Written communication
- Verbal communication
- Budget management
- Scheduling
- Compliance with CARF standards
- Office administration
- Proactive mindset
Certification
- CPI Instructor
- First Aid/CPR Level C
Timeline
Program Coordinator
Community Living Alternative Services
04.2021 - Current
Program Supervisor
Trellis, Bear Lodge Group Home
08.2020 - 03.2021
Program Coordinator
Boys and Girls Clubs of Calgary, Bowness Group Home
12.2018 - 08.2020
Program Coordinator
Boys and Girls Clubs of Calgary, Avenue 15 Youth Shelter
10.2015 - 12.2018
Correctional Service Worker
Government of Alberta, Calgary Young Offender Centre
07.2011 - 11.2011
Youth Worker / Senior Worker
Boys and Girls Clubs of Calgary
01.2010 - 10.2015
- CPI Instructor
- First Aid/CPR Level C
Bachelor of Arts - Criminal Justice
Mount Royal College
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