Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sonja Desautels

Calgary,AB

Summary

Professional beauty consultant equipped for delivering exceptional client experiences. Adept at skincare analysis, makeup application, and personalized product recommendations. Strong collaborator focused on achieving results and adapting to evolving needs. Dependable team player known for effective communication and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Beauty Consultant

Chatters
03.2024 - Current
  • Expertise at multiple hair care companies, providing educated recommendations that are specific to the clients' needs and hair goals.
  • Creating meaningful relationships with both new and existing clientele. Greet every client with a smile when they arrive and ensure they feel confident about their hair when they leave.
  • Facilitating smooth transactions within POS systems.
  • Booking up to 30 service appointments daily, quickly and efficiently over the phone and in person.
  • Maintained counter and display areas for cleanliness and organization.
  • Creating and processing orders to and from varying vendors.
  • Prioritize clear communication between stylists, management, and fellow beauty consultants. Establishing a collaborative and fun environment for everyone on the team.
  • Delivered personalized beauty consultations to enhance client satisfaction and product knowledge.
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
  • Working with the brand Dermalogica, assisted customers in finding suitable products within budgets without compromising quality or personal preferences.

Contracted Residential Cleaner

Hellamaid Cleaning Services
11.2023 - Current
  • Providing cleaning to residents and local company buildings.
  • Experience in cleaning over 50 residences and businesses through the company.
  • The client's needs and budget influence the frequency of my services being needed. I see clients as often as weekly, from one-time move-out/in cleans.
  • The opportunity to meet new clients from varying walks of life by commuting around Calgary and neighboring cities
  • Working both independently and with other team members to ensure each client is getting the most out of every clean within the time frame.
  • Maintained a high standard of quality control by consistently meeting clients' expectations for cleanliness and professionalism.

Dayhome Assistant

Le Petit Ecolier Garderie
10.2020 - 03.2023
  • Worked closely with the business director and parents to help support and uplift the children in our care from 1 y/o to 5 y/o.
  • Spoke English and French with the children, teaching them a solid foundation for speaking both languages fluently.
  • Received 2 raises throughout my time with the business because of my constant desire to better myself and the business. Continuously always looking for ways to expand our environment's programming and organization.
  • Monitored children's progress, providing feedback to parents regarding developmental milestones achieved.
  • Facilitated daily classroom activities, enhancing children's learning experiences and engagement.

PC Express worker/ cashier

Loblaws City Market
04.2020 - 10.2020
  • Throughout my work for this company, I learned many skills, some of which included customer service and keeping a positive attitude at all times while interacting with customers.
  • A few months into my time with this company, I earned the opportunity to learn cashier responsibilities. This entailed keeping my till clean & up to all COVID-19 regulations at all times, working fast-paced, operating the cash register, cash handling, and customer service skills.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.

Education

Diploma - Makeup Artistry

Artists Within Makeup Academy
Calgary, AB
01-2024

High School Diploma -

William Aberhart High School
Calgary, AB
06.2020

Skills

  • Retail experience
  • French speaking
  • POS systems
  • Cash handling
  • Client relationship building
  • Customer service
  • Detail-orientated
  • Organization
  • Makeup application techniques
  • Appointment scheduling
  • Hygiene and cleanliness
  • Beauty product consultation

Languages

English
Native or Bilingual
French
Professional Working

Certification

  • Standard First Aid & CPR/AED Level C
  • November 2022 - November 2025

Timeline

Beauty Consultant

Chatters
03.2024 - Current

Contracted Residential Cleaner

Hellamaid Cleaning Services
11.2023 - Current

Dayhome Assistant

Le Petit Ecolier Garderie
10.2020 - 03.2023

PC Express worker/ cashier

Loblaws City Market
04.2020 - 10.2020

Diploma - Makeup Artistry

Artists Within Makeup Academy

High School Diploma -

William Aberhart High School

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Sonja Desautels