Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Shaun Nguyen

Delta,CA

Summary

Results-driven and detail-oriented Operations Supervisor at United Parcel Service of Canada with 10 years of experience. Proven track record of successfully managing operations, optimizing processes, and enhancing productivity. Strong leadership skills in overseeing teams, providing training, and ensuring compliance with company standards. Seeking to leverage my expertise as an Operations Supervisor to drive efficiency, improve customer satisfaction, and contribute to the growth and success of the organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FT Operation Supervsior

United Parcel Service of Canada
01.2013 - Current
  • Promoted into a management position at a Fortune 500 company, and the largest package delivery company in the world
  • Supervises 90 unionized and management employees
  • Tracked employee hours, processed payroll, and made adjustments as necessary.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Evaluated employee performance and coached and trained to improve weak areas.

Deckhand

Island Lass
01.2015 - 12.2016
  • Maintained and operated deck equipment on a commercial fishing vessel, effectively managing the deployment of nets and gear for 30 consecutive days at sea, ensuring zero equipment failures and adherence to maritime safety regulations
  • Unloading and loading cargo when the ship reaches its port
  • Assisted with berthing and unberthing.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.

YMCA Sensational Summer Day Camps

YMCA
06.2013 - 08.2013
  • Supervised young adults and ensures their safety, development, growth, skill achievement, and general well-being
  • Coordinated engaging activities for the young adults, and developed new programs.
  • Evaluated camper performance throughout the summer program, providing constructive feedback geared toward improvement where necessary.
  • Ensured camper safety through diligent supervision and strict adherence to established guidelines and procedures.

Education

Bachelors of Commerce - Business

Athabasca University
Athabasca, AB
05.2028

Highschool Diploma -

John Oliver Secondary School
Vancouver, BC
01.2013

Skills

  • Results Focused
  • Leader
  • Conflict Management
  • Problem-Solving & Critical Thinking Skills
  • Emotional Intelligence
  • Attention to Detail
  • Data Analysis
  • Microsoft Office
  • Employee Motivation
  • Staff Management
  • Training and mentoring

Certification

Occupational First Aid Level 1 (Emergency First Aid for Industry), St. John Ambulance

Languages

English
Native or Bilingual

References

Darinder Ghuman - UPS Vancouver Hub Manager - +1 (604) 644-2283

Daniel Weiss - UPS Air Operations Manager - +1 (604) 644-8321

Timeline

Deckhand

Island Lass
01.2015 - 12.2016

YMCA Sensational Summer Day Camps

YMCA
06.2013 - 08.2013

FT Operation Supervsior

United Parcel Service of Canada
01.2013 - Current

Bachelors of Commerce - Business

Athabasca University

Highschool Diploma -

John Oliver Secondary School
Occupational First Aid Level 1 (Emergency First Aid for Industry), St. John Ambulance
Shaun Nguyen