Serena Xin
Vancouver,BC
Summary
A dedicated and highly motivated high school student who possesses strong analytical abilities and an unwavering commitment to putting forth one's best efforts. Both academic and employment careers have demonstrated success in managing high-level academic projects and organizing service volunteering events and initiatives. Passion for utilizing abilities to support myself and others while making valuable contributions to a company's mission and core values.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Cactus Club Park Royal
05.2022 - 02.2023
- Optimized interactions with customers to ensure high levels of satisfaction, utilizing strong communication skills to meet and exceed service expectations.
- Optimized time management and successfully navigated restaurant rushes independently.
- Successfully training new hires, ensuring they are undoubtedly prepared to provide notable customer service.
- Utilized strong interpersonal skills to foster positive relationships with managers and co-workers, contributing to a collaborative and supportive work environment.
- Coordinated effectively within a team setting, showcasing resilience in the face of challenges and the capability to learn from failure or mistakes.
Volunteer Activities Coordinator
Amica Lions Gate
07.2023 - Current
- Promoting supportive environments between vulnerable residents and volunteers while encouraging accountability and individual development
- Managed, planning and coordinating activities.
- Evaluated success of each activity and event to identify opportunities for future improvement.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Adapted and supported to diverse needs of each resident.
Volunteer
Lions Gate Hospital
08.2023 - Current
- Actively participated in volunteer orientations and training sessions to learn about organizational changes and updates.
- Contributed to smooth, engaging, and fun events by assisting with planning and organization.
- Fortified fundraising efforts, securing donations through targeted campaigns.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Education
High School Diploma -
Collingwood School
West Vancouver, BC06.2025
Skills
- Customer Service
- Communication Skills
- Conflict Resolution
- Creative Problem Solving
- Planning and organizational skills
- Leadership Skills
- Operating Opentable, Sevenrooms systems
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
French
Professional Working
Timeline
Volunteer
Lions Gate Hospital
08.2023 - Current
Volunteer Activities Coordinator
Amica Lions Gate
07.2023 - Current
Restaurant Hostess
Cactus Club Park Royal
05.2022 - 02.2023
High School Diploma -
Collingwood School
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