Summary
Overview
Work History
Education
Skills
Timeline
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Danmark Francis Mallari

Vancouver,BC

Summary

Dynamic and detail-oriented professional with a proven track record at Plaza Premium Lounge, excelling in guest relations and effective multitasking. Recognized for consistently maximizing customer satisfaction while maintaining high standards in food preparation and presentation. Strong initiative and time management skills contributed to exceeding performance expectations in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Lounge Assistant

Plaza Premium Lounge
01.2024 - Current
  • Cooks for 120-150 guests who are boarding a flight.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Has a full RAIC for Airport Security Purposes.

Cashier

Winwin Chicken
07.2020 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed approximately 30 incoming call orders per day from customers.

Factory Production Worker

Lush Cosmetics
09.2018 - 10.2023
  • Carefully packaged finished products and prepared for shipment.
  • Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated 3 machines proficiently and in compliance to safety standards.

Education

High School Diploma -

Sir Winston Churchill
Vancouver, BC
01-2018

Skills

  • Initiative and proactivity
  • Effective multitasking
  • Professionalism and poise
  • Guest relations
  • Customer service
  • Time management
  • Attention to detail

Timeline

Lounge Assistant

Plaza Premium Lounge
01.2024 - Current

Cashier

Winwin Chicken
07.2020 - 03.2025

Factory Production Worker

Lush Cosmetics
09.2018 - 10.2023

High School Diploma -

Sir Winston Churchill

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Danmark Francis Mallari