Saleena
Brampton,ON
Summary
Looking forward to an environment where I can work in a creative, challenging and learning environment. with an ambitious peace and desire to scale the peak of professionals excellence. Detail-oriented team player with strong organization skills and passionate about promoting lasting customer satisfaction by providing quality service.
Overview
5
5
years of professional experience
Work History
Lounge Assistant
Plaza Premium Lounge
09.2024 - 11.2024
- Maintained a clean and welcoming lounge environment for optimal guest comfort and enjoyment.
- Assisted in coordinating special events within the lounge space, ensuring smooth execution and memorable experiences for guests.
- Managed reservations system effectively to maximize table turnover while accommodating walk-in guests whenever possible.
Warehouse Line Leader
DB Schenker
07.2024 - 08.2024
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
Assistant Manager
Preeminent Smart Solution Pvt. Ltd.
09.2019 - 08.2023
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09-2023
Skills
- Employee training
- Money handling
- Initiative and proactivity
- Team management
- Efficient Communication Skills
- Proficient in using, MSOffice (Word, Excel, PowerPoint)
Languages
English
Full Professional
Timeline
Lounge Assistant
Plaza Premium Lounge
09.2024 - 11.2024
Warehouse Line Leader
DB Schenker
07.2024 - 08.2024
Assistant Manager
Preeminent Smart Solution Pvt. Ltd.
09.2019 - 08.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
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