Summary
Overview
Work History
Education
Skills
Key Qualifications
Additional Assets
Languages
Timeline
Generic

Nethmi Basnayake

Toronto,ON

Summary

Customer-focused sales professional with a passion for fashion and a track record of enhancing customer experiences. Skilled in building lasting client relationships, driving sales, and thriving in fast-paced retail environments. Combines strong styling intuition with operational excellence to deliver results.

Overview

3
3
years of professional experience

Work History

Front Desk Hostess

Cactus Club Café
Toronto, Ontario
08.2024 - Current

• Delivered exceptional service to 100+ daily guests, maintaining 100% satisfaction scores
• Increased revenue by $500+/week through strategic upselling of premium seating
• Streamlined reservation system, reducing wait times by 15%
• Trained new team members in customer engagement best practices

Treasurer & Secretary

Cardinal Carter Academy
Toronto, Ontario
09.2022 - 06.2024

• Managed $5,000+ annual budget with perfect accuracy
• Improved meeting efficiency by 20% through optimized scheduling

Education

High School Diploma -

Cardinal Carter Academy For The Arts
Toronto, ON
06-2024

Bachelor of Science - Bachelor of Life Science, Health Sciences Stream

University of Toronto
Toronto, ON

Skills

Sales & Customer Service

  • Client Relationship Building
  • Conflict Resolution
  • Upselling Techniques

Fashion & Retail

  • Trend Forecasting
  • Visual Merchandising
  • Inventory Management

Technical

  • POS Systems
  • Social Media Platforms

Key Qualifications

• Fashion Merchandising & Trend Awareness
• High-Volume Customer Service
• Sales Growth & Client Retention
• Visual Presentation Standards
• Team Collaboration & Training

Additional Assets

• Active follower of fashion trends and influencers • Volunteer experience in customer-facing roles

• Self-studied current fashion retail trends and visual merchandising

Languages

English
Native/ Bilingual
Sinhala
Native/ Bilingual

Timeline

Front Desk Hostess

Cactus Club Café
08.2024 - Current

Treasurer & Secretary

Cardinal Carter Academy
09.2022 - 06.2024

High School Diploma -

Cardinal Carter Academy For The Arts

Bachelor of Science - Bachelor of Life Science, Health Sciences Stream

University of Toronto

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Nethmi Basnayake