Vineet Kaila

New Westminster

Summary

Dynamic and highly reliable professional with extensive experience at Cactus Club Cafe, excelling in customer service and crafting high-quality cocktails. Proven ability to engage customers and foster loyalty, while effectively managing cash handling and inventory. Strong multitasking skills and a team player attitude contribute to consistently outstanding service and customer satisfaction.

Overview

years of professional experience

Work History

Bartender

Cactus Club Cafe

01.2020 - Current

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Go Kart Attendant

TBC Indoor Racing

02.2018 - 04.2019

Supported the growth of the business by participating in local events and engaging with community members to promote the go-kart facility.
Trained new employees on proper kart operation, safety protocols, and company procedures to ensure seamless integration into the team.
Managed race scheduling efficiently to minimize wait times for customers while maximizing track utilization.
Promoted a safe racing environment by enforcing company rules and regulations consistently among all patrons.

Stocker

Walmart

04.2016 - 01.2017

Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Improved customer satisfaction by promptly locating items and providing product information.

Education

High School Diploma -

New Westminster Secondary School

New Westminster, BC

06-2018

Skills

Strong multitasking
Customer service
Highly reliable

Team player attitude
Outgoing personality

Languages

English

Native or Bilingual

Punjabi