Satnam Singh
manager on duty
uxbridge,ontario
Summary
Dynamic Manager with more than 2 years of experience in Operations Management, Sales, and Business Development.Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager on duty
KFC(Soul Restaurants Canada Inc.)
09.2022 - Current
- Implement strategies to enhance customer experience and loyalty, resulting in increased repeat business and positive online reviews
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Achieved results by working with staff to meet established targets and Implementing and overseeing employee recognition and reward programs to improve team morale and increase employee retention
- Develop and implement training programs for staff to improve performance and customer satisfaction also developed and implemented customer service policies to enhance satisfaction.
Food Service Supervisor
Tim Horton's(Ottawa valley coffee company Kanata Inc.)
07.2021 - 09.2022
- Implement a customer loyalty program to increase customer retention and promote repeat business as well as Implementing and maintaining food safety and sanitation standards to ensure compliance with health regulations and customer satisfaction.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Reviewed and approved employee schedules and timesheets also collaborated with other departments to coordinate events and promotions.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
Professor of Horticulture
Punjabi University, Patiala
05.2019 - 10.2020
- Advised students on academic planning, career goals, internships, research opportunities, and graduate school applications to foster successful outcomes.
- Facilitated mock job interviews for student skill-building and promoted potential networking opportunities.
- Secured external funding for research initiatives, contributing to the growth of both individual projects and overall department resources.
Education
Project Management
Sault College Of Applied Arts And Technology
ON, Canada05.2021
Bachelor of Science - Agriculture
Guru Gobind Singh College
Punjab, India05.2019
Skills
Promotional Initiatives
Inventory Management
Quality Assurance
Financial Planning
Process Improvement
Negotiation and Conflict Resolution
Technical Proficiency
Goal-Oriented
Goal Setting
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Personal Information
- Age: 27
- Nationality: Indian
- Driving License: G class
Companies
- Soul Foods Group
- The Food And Beverage Company Of Kanata Inc.
Hobbies and Interests
book reading, love photography, and learning new skills and languages
Certification
- CPM - Certified Professional Manager
- Licensed - CPR AND FIRST AID
Timeline
Manager on duty
KFC(Soul Restaurants Canada Inc.)
09.2022 - Current
Food Service Supervisor
Tim Horton's(Ottawa valley coffee company Kanata Inc.)
07.2021 - 09.2022
Professor of Horticulture
Punjabi University, Patiala
05.2019 - 10.2020
Project Management
Sault College Of Applied Arts And Technology
Bachelor of Science - Agriculture
Guru Gobind Singh College
- CPM - Certified Professional Manager
- Licensed - CPR AND FIRST AID
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