Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Marla Melnyck

Uxbridge,Ontario

Summary

Results-driven HR professional with a strong background in talent acquisition and organizational development. Demonstrated success in building high-performing teams and delivering tangible business outcomes. Seeking to leverage skills and experience to make a meaningful contribution to the growth and success of a dynamic organization.

Overview

25
25
years of professional experience

Work History

Client Relationship Manager

Workzoom
09.2004 - 11.2024
  • Contributed to the success of the company by developing, maintaining and growing customer relationships
  • Identified the client's needs, and provided product education
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently
  • Setting up calls, scheduling product demonstrations, and taking part in meetings
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.

Recruiting Manager

Allied International Credit
09.2001 - 09.2003
  • Managed and trained recruitment team in branches across North America
  • Developed and implemented recruiting strategies to attract and retain top talent for organization
  • Streamlined recruiting processes for entire team
  • Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements
  • Facilitated training sessions for internal stakeholders on best practices in interviewing techniques and effective candidate evaluation methods
  • Conducted phone and in person interviews to assess applicants relevant knowledge, skills, and experience
  • Negotiated job offers to attract top talent and keep organization competitive in job market
  • Developed strong candidate pipelines by leveraging social media, job boards, and networking events

Manager of Training and Development

Allied International Credit
09.2000 - 09.2001
  • Enhanced employee skill sets by implementing comprehensive training programs to new employees
  • Managed new employee orientation training process for 500 employees in a year
  • Conducted orientation sessions and organized on-the-job training for new hires
  • Evaluated the effectiveness of training programs using various assessment tools, making adjustments as necessary to optimize learning outcomes
  • Reviewed and edited all training materials for accuracy and company policy compliance

Collections Supervisor

Allied International Credit
09.1999 - 09.2000
  • Managed a team of 10 people to collect money for the Eaton's portfolio
  • Established and monitored goals, and conducted performance reviews
  • Established performance metrics to evaluate team success and identify areas for improvement
  • Reduced delinquency rates with proactive account management and timely followups
  • Improved team productivity through ongoing coaching, and education



Education

Human Resources Management -

Seneca Polytechnic
Toronto, ON

Bachelor of Arts - Health Studies

Brock University
St. Catharines, ON

Bachelor of Arts - Psychology

Western University
London, ON

Skills

  • Driven Professional
  • Results Oriented
  • Team Player
  • Detail-Oriented Organization
  • Excellent communication skills

Languages

English
Native or Bilingual

Timeline

Client Relationship Manager

Workzoom
09.2004 - 11.2024

Recruiting Manager

Allied International Credit
09.2001 - 09.2003

Manager of Training and Development

Allied International Credit
09.2000 - 09.2001

Collections Supervisor

Allied International Credit
09.1999 - 09.2000

Human Resources Management -

Seneca Polytechnic

Bachelor of Arts - Health Studies

Brock University

Bachelor of Arts - Psychology

Western University

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Marla Melnyck