Sarah Malone
Peterborough,Canada
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Server
The Keg Steakhouse & Bar
Peterborough
07.2022 - Current
- Managed dining room operations to ensure smooth service flow.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of tables and dining area.
Server
Stacked Pancake House
Peterborough
04.2022 - 09.2024
- Took and processed customer orders accurately and efficiently.
- Presented breakfast items according to restaurant standards.
- Monitored stock levels of breakfast supplies and communicated needs to management.
Bartender
100 Acre Brewery
Peterborough
06.2023 - 06.2024
- Provided exceptional customer service to create a welcoming atmosphere for guests.
- Completed day-to-day duties accurately and efficiently.
- Maintain a knowledge of craft beers to educate customers
Server, Bartender
Boston Pizza
Peterborough
09.2019 - 07.2022
- Managed cash register and processed payments accurately.
- Assisted in training new servers on menu and service standards.
- Provided excellent customer service to ensure satisfaction.
Server, Bartender
St Louis Bar & Grill
Peterborough
03.2018 - 09.2019
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Bartender
The Steele Centre
Peterborough
09.2016 - 01.2019
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Provided exceptional customer service to create a welcoming atmosphere for guests.
- Developed positive relationships with regular patrons to enhance their overall experience.
Server, Bartender
Holiday Inn Riverside Gazebo
Peterborough
05.2017 - 08.2018
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Greeted customers and provided excellent service.
- Performed opening and closing duties including restocking supplies.
Education
Diploma - Hospitality
Fleming College
PeterboroughSkills
- Smart Serve
- Safety training
- Customer engagement
- Service quality
- Conflict resolution
- Computer skills
- Team player
- Dependable
- Positive attitude
- Dedicated
- Self-motivated
- People skills
- Well spoken
- Considerate
- Honest
Highlighted Qualifications
- Team player with a positive attitude
- Dedicated and self-motivated
- Well-developed people and computer skills
- Outgoing, mature, well spoken and considerate
- Honest and dependable
- Smart Serve
- Workers Health and Safety Awareness Training
- Service Excellence
Timeline
Bartender
100 Acre Brewery
06.2023 - 06.2024
Server
The Keg Steakhouse & Bar
07.2022 - Current
Server
Stacked Pancake House
04.2022 - 09.2024
Server, Bartender
Boston Pizza
09.2019 - 07.2022
Server, Bartender
St Louis Bar & Grill
03.2018 - 09.2019
Server, Bartender
Holiday Inn Riverside Gazebo
05.2017 - 08.2018
Bartender
The Steele Centre
09.2016 - 01.2019
Diploma - Hospitality
Fleming College