Shota Kumasaka

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Managed production at tourism media and advertising
sales.
• Maintained client relationships

• Listened attentively to client feedback to create stronger relations and shape business.
• Made outbound calls to existing customers to upsell advertising packages.