IKECHUKWU JAMES-IHE
Finch,ON
Summary
A dedicated and adaptable professional with outstanding communication skills and highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
2
2
years of professional experience
Work History
Server
Calabar Grill and Bar
09.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
Sales Associate
African Food General
06.2022 - 09.2022
- Managed just-in-time stock replenishment
- Implemented and upheld stringent in-store cleaning and sanitization protocols
- Efficiently handled delivery inquiries for in-store products
- Acquired proficiency in cashiering, including cash handling, and deposit
- Performed cleaning tasks, keeping store neat and organized
- Helped customers find and select products
Education
Diploma - Hotel and Resort Services Management
Fanshawe College
11-2024
Skills
- Self-motivated player
- Collaborative
- Microsoft Word
- Outlook
- PowerPoint
- Basic Excel skills
- Customer conflict resolution
- Strategic planner
- Multitasking
- Prioritization
- Time management
- Collaborative team player
- Bookkeeping
- Verbal Communication
- Cash Handling Accuracy
- Adapt to Diverse Groups
- Stocking and Replenishing
- Customer Service
- Store Opening and Closing
- Hospitality and Accommodation
- Food handling
- Smart serve
- Customer service
Languages
English
Elementary
Timeline
Server
Calabar Grill and Bar
09.2023 - Current
Sales Associate
African Food General
06.2022 - 09.2022
Diploma - Hotel and Resort Services Management
Fanshawe College
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