TRI PHAM
Toronto,ON
Summary
Detail-oriented and reliable team player with over four years of experience in high volume restaurants. Excels under pressure and possesses a strong desire to learn.
Overview
4
4
years of professional experience
Work History
Server
Dzo Viet Eatery
Toronto, ON
06.2021 - 06.2022
- Managed front-of-house responsibilities in high-traffic downtown bar.
- Attended to diners professionally while maximizing upselling opportunities.
- Engaged in teamwork efforts to achieve operational efficiencies.
- Maintained strict sanitation standards, per health regulations.
Assistant Manager
The Captain's Boil
Toronto, ON
10.2019 - 07.2021
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Server/Front of House Supervisor
The Captain's Boil
Toronto, ON
10.2018 - 05.2019
- Efficiently operated front-of-house duties in a high-volume seafood restaurant with daily sales of over $3,000, peaking at over $10,000 on special holidays and occasions.
- Delivered exceptional customer service to guarantee satisfaction.
- Supervised team of employees, maintaining a positive and productive atmosphere to ensure maximum proficiency.
Education
Diploma - Food and Beverage Management
George Brown College
Toronto, ON04-2018
Skills
- Food Safety Certification
- Smart Serve
- Thrive in high-pressured fast-paced environments
- Attention to details
Timeline
Server
Dzo Viet Eatery
06.2021 - 06.2022
Assistant Manager
The Captain's Boil
10.2019 - 07.2021
Server/Front of House Supervisor
The Captain's Boil
10.2018 - 05.2019
Diploma - Food and Beverage Management
George Brown College
Similar Profiles
TRISHA MAE TOLENTINOTRISHA MAE TOLENTINO
Hostess/Server at DZO Viet EateryHostess/Server at DZO Viet Eatery
Minh Quan DoMinh Quan Do
LINE COOK - PREP COOK at Dzo Viet EateryLINE COOK - PREP COOK at Dzo Viet Eatery
Duong HenryDuong Henry
Line Cook at Dzo Viet EateryLine Cook at Dzo Viet Eatery
Angelica AbuqueAngelica Abuque
Home Childcare Provider at BRADLEY MAZDAHome Childcare Provider at BRADLEY MAZDA
Shana KhoshnawShana Khoshnaw
Tutor at Toronto District School BoardTutor at Toronto District School Board