SANDEEP KAUR
Elmsdale,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
CREW MEMBER
A&w
Elmsdale, NS
08.2023 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Cross-trained in multiple positions within the store as needed
- Handled customer complaints in a professional and courteous manner
- Maintained an organized work area to ensure efficient operations
- Completed all store opening and closing procedures
- Memorized food and drink recipes to prepare orders with speed and accuracy.
Early Childcare Assistant
BrightPath Eglinton
Etobicoke, ON
02.2023 - 08.2023
- Effectively managed classroom behavior by implementing consistent rules and routines for all students.
- Contributed to maintaining clean and organized classrooms to ensure a productive learning environment for all students.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
SECURITY OFFICER
Logixx security
01.2022 - 08.2023
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms
- Reviewed guest identification and employee credentials to authorize entry onto premises
- Monitored security cameras to identify and respond to suspicious activity
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
CUSTOMER SERVICE REPRESENTATIVE
Indigo
08.2022 - 03.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Made outbound calls to obtain account information
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Educated customers on special pricing opportunities and company offerings
- Set up and activated customer accounts.
Education
HIGH SCHOOL DIPLOMA - Business Administration
Northern College of Applied Arts And Technology
Toronto, Ontario01.2021
Skills
Interactive communication skills
Collaboration
Customer service skills
Leadership skilss
Stocking and replenishing
Verbal and written communication
Certification
- First Aid and CPR Certified
- WHIMS certificate
Timeline
CREW MEMBER
A&w
08.2023 - Current
Early Childcare Assistant
BrightPath Eglinton
02.2023 - 08.2023
CUSTOMER SERVICE REPRESENTATIVE
Indigo
08.2022 - 03.2023
SECURITY OFFICER
Logixx security
01.2022 - 08.2023
HIGH SCHOOL DIPLOMA - Business Administration
Northern College of Applied Arts And Technology
- First Aid and CPR Certified
- WHIMS certificate