Sanjiv Dhunputh
Elmsdale
Summary
As a dedicated Inside Sales Representative, I have strenghtened my communication and time management skills, allowing me to multi-task and prioritize, and problem-solve in a fastpaced working environment. My willingness to learn has greatly contributed to my professional development. I am a passionately committed professional, ready to take on new challenges and am a good team player, whether on the work premises or virtually.
Overview
17
17
years of professional experience
Work History
Inside Sales Representative
Arrow Electronics
05.2021 - Current
- Managing and selling to assigned customers.
- Providing quotes, technical support and data sheets as required.
- Coordinating with internal corporate resource groups to ensure customer satisfaction.
- Understanding the customer's needs, now and going forward.
- Working with the asset team and suppliers to satisfy the customer's needs.
- Providing post-sales service, ensuring the products delivery to the customer as requested.
- Strategically manage customer set through competition analysis, customer profiling and interaction with Field Resources
- Focusing on developing product knowledge and skills advancement through available internal training opportunities.
- Function as key liaison between suppliers and customers to build and establish long-term business
partnerships for Arrow
Medical sales representative
The Mauritius Pharmacy (Seegobin) Ltd
11.2012 - 10.2020
- Wholesaler/Importer of medical products/ pharmaceuticals
- Involved in marketing & sales across the country of pharmaceutical products, both OTC (Over the
- Counter) and prescription-based medicines
- Generated product knowledge among healthcare professionals and pharmacies (customer calls) by meeting on a regular basis and thus establishing a rapport
- Ensured that consistent brand message is communicated to all stakeholders with regards to respective portfolio of products and within allocated budget by the company
- Ability to interpret clinical studies (scientific research studies)
- Carried out surveys about competitor’s products and devised ways to implement new strategies to maintain price and good service to clients
- Devised business plans along with the marketing manager with regards to pharmaceutical products
- Presented Mauritian territory sales overview at the Sinomarin (Greek company specializing in Hypertonic nasal decongestants) conference in Crete, Greece.
Bar supervisor
Boulevard Tavern
02.2011 - 07.2012
- Built rapport with customers
- Followed till and cashing up procedures
- Ensured stock rotation is applied and conducted inventory as and when required
- Reported any incident occurring at the venue to the manager
Food & beverage attendant
Thirsty Camel
07.2008 - 09.2008
- Built rapport with customers
- Cash handling
- Stock control of various beverages and conducted inventory as and when required
- Provided feedback on product sales to the shift manager
Trainee
Quality Beverages Limited, Pepsi
12.2006 - 01.2007
- Performed various scientific analysis of beverages according to production schedule
Education
Professional Development - Supply Chain Management
University of Waterloo
Waterloo, ON04.2022
Master of Arts - Communication and Public Relations
University of Technology Mauritius
Mauritius02.2015
Bachelor of Science - Applied Chemistry and Human Biology
Edith Cowan University
Perth, Western Australia07.2010
Skills
- Bilingual
- Proficient with Microsoft Office
- Effective communication with internal and external stakeholders
- Ability to work in fast paced work environment and self-motivated
- Resolved customer concerns and issues within an acceptable timeframe
- Strong organization and time management skills
- Team oriented and enthusiastic personality
- Good interpersonal skills and self-starter
Additional Information
- DRIVERS LICENCE , Currently holds a valid Nova Scotia drivers license
Timeline
Inside Sales Representative
Arrow Electronics
05.2021 - Current
Medical sales representative
The Mauritius Pharmacy (Seegobin) Ltd
11.2012 - 10.2020
Bar supervisor
Boulevard Tavern
02.2011 - 07.2012
Food & beverage attendant
Thirsty Camel
07.2008 - 09.2008
Trainee
Quality Beverages Limited, Pepsi
12.2006 - 01.2007
Professional Development - Supply Chain Management
University of Waterloo
Master of Arts - Communication and Public Relations
University of Technology Mauritius
Bachelor of Science - Applied Chemistry and Human Biology
Edith Cowan University
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