Rasik Marwaha
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Screening Officer
Allied Universal / GardaWorld
03.2022 - Current
- Greet, direct and inform passengers through the screening process
- Efficiently process passengers, non-passengers and their baggage prior to their entry into the secured area of the airport
- Operate screening devices (e.g., x-ray, walk-through metal detector, hand-held metal detector, full-body scanner.)
- Manually conduct physical searches of persons and baggage
- Report and escalate incidents via pre-established communication channels.
Store Manager
Canco Petroleum
09.2020 - 10.2021
- Oversee, plan and manage operations of Canco’s Station
- Use market research to capitalise on consumer trends, to determine expected sales volume for new products and to set competitive prices
- Make decisions on all products sold and services offered with the goal of maximizing station revenue
- Selecting the station’s POS technology, providing support and training to employees in using POS technology
- Monitored employee performance and identified performance gaps for corrective action.
- Oversee the reporting of employee hours, manage payroll
- Ensure that safety protocols required for gas stations are followed at all times.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Store Manager
Adidas
07.2019 - 08.2020
- Organize sales meeting with sales leads and prepare action plan to meet store sales goal
- Assists in recruiting, hiring, training and developmental
- Touch bases with the Sales associate's on Bi-weekly
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Creating a personal developmental plan for Sales associate's and Team Leader's
- Track the progress of weekly, monthly, quarterly and annual sales and CRM reports.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Selling Manager
American Eagle
05.2024 - 07.2024
- LOD of the month, Increased store conversion and ADS
- Monitor sales levels to determine product volume adjustments, replenishment and allocation
- Developed Action Plan and Sales Plan to meet store goals every week
- Train & Coach - ensuring all employees are trained and coached in providing excellent customer service experience as a team
- Planned and prepared floor map, assigning every employee to specific task every day.
Assistant Manager
Payless ShoeSource
11.2024 - 05.2024
Paylesselves as quickly as possible.
Key Holder
Bench
02.2024 - 11.2024
- Manager on duty when the store manager and assistant manager was off duty
- Interpreted company policies to workers and enforced safety regulations
- Continually achieved top sales ambassador and increased store profitability
- Maintain store UPT, ADS and Conversion
- Ensured floor and stock areas consistent with company’s standards
- Performed visual merchandising and audits
- Advising customers on their purchases
- Promoted to management after 3 weeks of employment, due to extraordinary performance.
Education
Diploma in Business management -
ShoeSourceLangara College
01.2018
Skills
- Behavioral analysis
- Integrity and Honesty
- Customer relations skills
- Operations Management
- Threat Assessment
- De-Escalation Techniques
- Customer service and assistance
- Team Development
- Report Development
- Procedure Implementation
- Incident Reporting
Timeline
Assistant Manager
Payless ShoeSource
11.2024 - 05.2024
Selling Manager
American Eagle
05.2024 - 07.2024
Key Holder
Bench
02.2024 - 11.2024
Screening Officer
Allied Universal / GardaWorld
03.2022 - Current
Store Manager
Canco Petroleum
09.2020 - 10.2021
Assistant Store Manager
Adidas
07.2019 - 08.2020
Diploma in Business management -
ShoeSourceLangara College
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