RAMANPREET KAUR
Regina,Canada
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
12th Avenue Medical Clinic
Regina, Canada
02.2024 - 10.2024
- Great experience in Accuro EMR
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Contacted medical facilities to schedule patients for admission
- Communicated with pharmacies for prescription refills on behalf of supervising physician
- Scheduled appointments for patients via phone and in person
- Kept facility stocked with necessary supplies, equipment and instruments
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Responded to patient callbacks and phone-in prescription refill requests
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
Assistant Supervisor
Dollarama
Regina, SK
08.2022 - 02.2024
- Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Responded to customer questions regarding products, prices and availability.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
- Maintained records of employee attendance and performance reviews.
Medical Assistant
Regina, SK
02.2023 - 02.2024
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion
- Sanitized, restocked, and organized exam rooms and medical equipment
- Documented vital signs and health history for patients in clinic and hospital environments
- Collected and documented patient medical information such as blood pressure and weight
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Performed medical records management, including filing, organizing and scanning documents
Caregiver
Campbell Carehome
Regina, SK
04.2020 - 02.2023
- Helped clients with personal needs from exercise to bathing and personal grooming
- Monitored vital signs and medication use, documenting variances and concerning responses
- Assisted with meal planning to meet nutritional plans
- Transported patients to and from medical, dental and personal care appointments
- Delivered high-quality, geriatric care to residents
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Assisted patients with self-administered medications
- Completed regular check-ins and progress reports for each client
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
Education
CERTIFICATE - HEALTH STUDIES, Kinesiology Health Studies
University of Regina
Regina, SK01.2021
CERTIFICATE - LIBERAL ARTS
University of Regina
Regina, SK01.2021
Skills
- Accuro EMR
- Patient scheduling
- Clinical documentation
- Customer service
- Equipment sterilization
- Medical supply inventory
- Vital signs monitoring
- Healthcare communications
- Patient care coordination
- Records And Appointment management
- Pharmacy liaison
- Problem solving
- Time management
- Team collaboration
- Dementia and Alzheimer's care
- Professionalism and ethics
- Patient feeding
- Patient bathing
Certification
- PCW - PERSONAL CARE WORKER
- MEDICATION ASSISTANCE MODULE
- FIRST AID AND CPR
- FOOD HANDLER CERTIFICATE
- DOT-URINE DRUG COLLECTOR
- DOT-EVIDENTIAL BREATH ALCOHOL TECHNICIAN
- POINT OF COLLECTION URINE DRUG SCREEN TESTING
- ORAL FLUID DRUG COLLECTOR
Languages
- English
- Punjabi
- Hindi
Timeline
Medical Assistant
12th Avenue Medical Clinic
02.2024 - 10.2024
Medical Assistant
02.2023 - 02.2024
Assistant Supervisor
Dollarama
08.2022 - 02.2024
Caregiver
Campbell Carehome
04.2020 - 02.2023
CERTIFICATE - HEALTH STUDIES, Kinesiology Health Studies
University of Regina
CERTIFICATE - LIBERAL ARTS
University of Regina