Komalpreet Kaur
North York ,ON
Summary
Highly motivated and committed Medical Office Assistant with proven history and over a year of experience of superior performance at individual and team levels in a busy medical environment. Multitasks and prioritizes workloads with little or no supervision.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Administrator
Apex Urgent Care and Family Medicine
03.2024 - 08.2024
- Welcomed the patients and checked them in
- Handled incoming calls and ensured solving all the patient injuries
- Managed e-mails and voicemail messages
- Validated the patient's Health Card to ensure correct billing procedures
- Took patient's vitals such as height, weight and Blood Pressure
- Schedule patient appointments and follow up on appointments as necessary
- Exercising sound professional judgment and using best practice guidelines
- Maintained and Updated the patient's medical records in the EMR
- Scanned the medical documents and lab reports as needed in the e-chart of the patients
- Handling routinely tasks assigned by the physicians (ticklers)
- Sort e-faxes and distribute them to the appropriate staff members
Medical Office Assistant
Peel Med Clinic
09.2023 - 03.2024
- Greeted the patients visiting our clinic and checking them in
- Registering the new patients in the EMR
- Prepare patient rooms for physician visits and restocking them with medical supplies
- Making and receiving phone calls
- Triaging patients
- Updated and maintained patient's health records
- Copied, scanned and faxed documents as required
- Scheduled and coordinated appointments for the patients
- Ensured cancelling the appointments due to certain unforeseen circumstances
- Coordinated specialist referrals, ensuring timely access to necessary medical services for patients.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
Education
Office Administration- Health Services
Mohawk College of Applied Arts And Technology
Mississauga, ON04.2024
Skills
- Appointment Scheduling
- Triaging and Patient Flow Management
- Patient care and confidentiality (HIPPA)
- Phone Etiquette
- OSCAR EMR
- Accuro EMR
- OHIP Billing
- Medical Records Management
- Medical Terminology
- Medical Transcription
- Strong Communication
- Customer Service
- Teamwork and Problem Solving
- Microsoft Office Suite
- Typing 65wpm
Certification
CPR and First Aid
IM Injection Advanced Certificate
Timeline
Medical Administrator
Apex Urgent Care and Family Medicine
03.2024 - 08.2024
Medical Office Assistant
Peel Med Clinic
09.2023 - 03.2024
Office Administration- Health Services
Mohawk College of Applied Arts And Technology
CPR and First Aid
IM Injection Advanced Certificate
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