JESSICA FALODUN
Regina,Canada
Summary
Proactive and goal-oriented professional with excellent time management skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Prairie Orthopaedics & Sports Medicine
09.2024 - 11.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Front Desk Receptionist
Courtesy Collision
05.2024 - 07.2024
- Communicated with patients, building rapport and long-term relationships, and completed various forms of paper work including typing patient information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Receptionist
Auto Gallery Subaru
06.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Elphinstone Medical Clinic
11.2022 - 11.2022
- Helped patients make appointments, took calls and attended to necessary paper work
- Proficient at using Accuro EMR.
Team Member
Boys And Girls Clubs Of Canada
09.2021 - 04.2022
- Attended to children and made sure they were well taken care of and entertained with many fun activities and games before and after school.
Garden Centre Associate
Superstore
05.2021 - 08.2021
- Worked outdoors in weather conditions to care for plants and serve customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
Education
Bachelor of Science - Physiology And Pharmacology
University of Saskatchewan
Saskatoon, SK06.2024
Skills
- FOOD SAFE CERTIFICATE April 2019
- FIRST AID AND CPR CERTIFICATION June 2022
- Accuro EMR
Languages
English
Native or Bilingual
French
Elementary
Timeline
Medical Office Assistant
Prairie Orthopaedics & Sports Medicine
09.2024 - 11.2024
Front Desk Receptionist
Courtesy Collision
05.2024 - 07.2024
Receptionist
Auto Gallery Subaru
06.2023 - 08.2023
Receptionist
Elphinstone Medical Clinic
11.2022 - 11.2022
Team Member
Boys And Girls Clubs Of Canada
09.2021 - 04.2022
Garden Centre Associate
Superstore
05.2021 - 08.2021
Bachelor of Science - Physiology And Pharmacology
University of Saskatchewan
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